Title Team Lead - Costa Rica, Heredia

About World Business Lenders (www.wbl.com)
World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding.
Generally, working hours will be 9:00am-6:00pm Eastern Time, Monday through Friday, although hours worked may be greater based upon operational requirements. The job requires excellent oral and written command of both the English and Spanish language. Resumes must be submitted in English.
Responsibilities:

• Lead a team of Analysts to review commercial and residential property reports from title vendors and ensure all title issues are resolved in accordance with company policies and regulatory requirements.
• Maintain open lines of communication and collaborate with key departments, including Production, Processing, Closing, Underwriting, and Asset Resolution, to ensure smooth workflow and timely resolution of title-related issues.
• Oversee the Title pipeline and ensure all Service Level Agreements (SLAs) are met, while managing the progress of title clearance and addressing potential bottlenecks.
• Identify and resolve Title issues such as secured liens, judgments, and unclear ownership that could delay loan closings, ensuring the property is eligible as collateral.
• Prepare necessary affidavits and request payoffs to clear liens or other encumbrances on the property’s title.
• Ensure all title issues are cleared promptly, and validate that all associated documentation is accurate, complete, and in compliance with legal standards.
• Work closely with the Processing department to obtain necessary documentation required to meet conditions or clear title for loan approval.
• Perform other projects and duties as assigned to support the title operations and ensure the team’s efficiency in meeting objectives.

• Four-year college degree in Business Administration or related field.
• Experience working in a lending or mortgage environment, particularly in processing or closing, is strongly preferred. At least one year of title-related real estate experience is also highly desirable.
• A minimum of one year of customer support experience is required, showcasing the ability to manage customer inquiries and maintain professional relationships.
• Strong organizational and prioritization abilities are essential for managing multiple tasks and ensuring timely clearance of titles.
• Proficiency in Microsoft Office applications and the ability to navigate internal CRM systems or databases is required.
• Ability to navigate internal CRM systems/databases.
• Strong work ethic with ability to thrive in a dynamic, deadline-driven environment.
• Excellent English fluency and communication skills, both written and verbal.

• You must have your own computer/laptop - the company does not supply equipment.

• CONTRACT/CONSULTANCY POSITION

• 11 US Paid Holidays

• Salary DOE