TIS Data Network Operations and Support

Posting End Date:

Employee Type:

Are you ready to develop and operate the network infrastructure that keeps a global enterprise connected?!

As Advisor TIS Network Operations, you will take ownership of designing, building, deploying, and testing large scale Cisco LAN, WAN, and Wi-Fi environments that support Enbridge’s critical operations. This role is ideal for a self-directed network professional who thrives on complex assignments, applies broad IT knowledge with niche expertise in network operations and automation, and enjoys working independently!

Beyond operational and project responsibilities, you will play a key role in continuously improving Enbridge’s network infrastructure, driving reliability, innovation, and long-term impact.

We look forward to your application!

What You Will Do:

• Operational Support: Provide technical support for network operations, including incident response and troubleshooting to ensure reliable network services.
• Network Design and Implementation: Participate in the design, configuration, deployment, and optimization of enterprise-scale Cisco LAN, WAN, and Wi-Fi infrastructures.
• New Technology and Infrastructure Development: Assist in the development and rollout of new network technologies to meet business requirements.
• Technology Integration: Support the integration of new technologies into existing network architectures for seamless connectivity.
• Technical Guidance: Participate in technology SME groups and provide technical guidance and coordinate small team efforts as required.
• Incident and Change Review: Participate in incident review and RCA sessions, and present network changes at CAB and TAB meetings.
• Documentation: Develop and maintain network documentation, including design blueprints, configuration guides, and operational procedures.
• Automation: Automate routine tasks and support the integration of automation tools to improve infrastructure efficiency.
• Risk Management: Identify and document network risks, collaborate with risk assessment teams, and support remediation plans.
• Vendor Management: Assist in leading vendor relationships and ensuring SLA compliance.

Who You Are:

You have:

• 4+ years of demonstrable experience in designing, building, deploying, testing, and supporting enterprise large scale Cisco LAN/WAN/Wi-Fi infrastructure along with a related university degree OR a two-year technical diploma in IT, Computer Science, Networking, Engineering or a related subject area
• Networking QA, R&D, and Proof of Concept testing with experience conducting QA and validation of network software/hardware in addition to pre deployment testing of configurations and design changes, proof of concepts for emerging technologies and structured test planning, execution, and results documentation
• A solid understanding of data center network technologies along with familiarity with Kubernetes, Docker, and serverless computing platforms like Azure, OCI, and Google

You can:

• Show a consistent track record of leading network projects in addition to Core Networking experience showing proficiency in network configuration, maintenance, performance optimization, and troubleshooting with hands-on experience with Cisco routers, switches, wireless, and Versa SDWAN
• Offer strong knowledge of products such as BGP, OSPF, EIGRP, MPLS, VxLAN, Multi-chassis EtherChannel, VPC, VSS, etc. for advanced network protocols
• Provide experience in supporting and handling Cisco wireless networks while showcasing a solid grasp of network security principles and standard methodologies, including Cisco ISE, Radius, and TACACs system
• Contribute your knowledge of agile methodologies and DevOps, DevSecOps, CI/CD as well as show your experience with tools such as Cisco Catalyst Center, Versa Director, and Ansible

You are:

• Able to view IT as an interconnected whole and devise comprehensive solutions while being a strong problem solver with solid troubleshooting skills
• An excellent written/verbal communicator with the ability to explain technical concepts to non-technical partners
• Proficient in Python, Bash, or PowerShell for task automation and system integration while having the ability to manage infrastructure tools like Terraform, Azure, Bicep/ARM, and GitOps
• Experienced with network monitoring tools such as SolarWinds, Netbox, Splunk, and Cisco Catalyst Center while having experience with service ticketing systems (e.g., ServiceNow) and adherence to ITIL processes

The following are considered assets:

• Relevant Cisco certifications (e.g., CCNA minimum)

Working Conditions:

• Work performed in a typical office environment with infrequent travel to the US and across Canada. Will also have on call schedule rotation every 5 weeks.
• Flex Work Options: Enbridge provides competitive workplace programs that differentiate us and offer flexibility. Enbridge’s Flex Work (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed work week schedule, and the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option or combination of options. #LI-Hybrid #topemployer

Benefits for Employees

• PPO & HSO plans (only HSA if participate in the HSO)
• 12 US Paid Holidays + PTO
• Family Illness days
• Military Leave (provides up to two years of paid leave with benefit continuation)
• Benefits coverage starts on Day 1

Savings

• 401k match 6% match – immediate vesting

Pension

• Regular full-time and part-time employees can participate in the plan immediately upon hire
• Cash Balance Pension plan, Enbridge makes the contributions (not vested until after 3 years)
• The plan is fully paid for by Enbridge, with no employee contributions
• Pay credits are between 4% and 11% of eligible earnings, based on age and service 

Salary: $80,000-$105,000 USD. Salary will be based on candidate experience, skills, and internal equity

• Applicable compensation policies and guidelines apply to internal candidates

Physical Requirements:

Include but are not limited to: Grasping, kneeling, light – moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement.

Mental Requirements:

Include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [email protected].

Information For Applicants:

• Applications can be submitted via our online recruiting system only.

• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.

• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com