Timetable & Registers Officer

Key Responsibilities

1. Develop and maintain specialised knowledge of the ProSolution Timetable module and offer guidance to service users. 
2. Develop and maintain a detailed understanding of the college curriculum timetable and specific requirements working in constant collaboration to embed good practice to enhance the student experience. 
3. Working in collaboration with stakeholders including Directors and Heads of School to produce accurate timetables and registers for students and staff by published deadlines. 
4. Maintain detailed understanding of funding rules in relation to guided learning hours, working in collaboration with wider MIS departments. 
5. To manage the complexities of work-based learning timetables and registers, including block release and ensure the data is accurate and produced in accordance with funding guidelines. 
6. Identify potential issues and act a link between departments to take remedial action to keep the college audit compliant. 
7. To work as part of the Timetabling team to provide basic training to new and existing members of staff on the use of the online timetabling system. 
8. Resolve timetabling and booking conflicts and seek solutions which will optimise allocation of appropriate space and improve user experience. 
9. Lead on processes for checking student timetables for accuracy and errors. 
10. Identify and resolve discrepancies linked to ungrouped learners through the monitoring of reports. 
11. Process ad-hoc booking requests, making amendments where necessary. 
12. Check timetables against planned hours and make recommendations to resolve discrepancies. 
13. Produce accurate reports to inform strategic decision making as and when required. 
14. Ensure registers are marked in line with policy and funding rules. 
15. Respond to queries and resolve any issues that arise. 
16. To liaise and negotiate with staff across the College as required.  

1. To support other College wide activity such as enrolment and invigilation at peak periods. 
2. To participate in any other duty appropriate to grade and service needs as determined by management. 
3. To adhere to college policies and procedure including Safeguarding, Health and Safety, GDPR, Equality and Financial Regulations. 
4. To contribute fully to the mission and values statement of the College, ensuring its effective implementation in all aspects of College life. 
5. To participate in professional development, training, and appraisal processes.

Skills, Knowledge and Expertise

1. Excellent administrative and organisation skills with attention to detail.
2. Excellent computer literacy skills, including proficient use of Microsoft Office packages.
3. Excellent skills in use of management information systems to complete skilled tasks and complex processes.
4. Able to manage and prioritise own workload.
5. Ability to analyse and manipulate data.
6. Excellent customer service skills with a positive approach to change.
7. Ability to guide others in the use of systems and processes.
8. Ability to be flexible and adapt workload/priorities to meet the demand of the service.
9. Ability to perform a variety of functions within a team. 
10. Minimum of Level 2 literacy and numeracy. 

1. Experience of working in a timetabling team in an education setting.
2. Experience of using education software packages.

Benefits

About
About The City of Liverpool CollegeThe City of Liverpool College is a leading education provider for almost 12,000 students across the Liverpool City Region, from ages 16 and up.Our passion for nurturing talent and personal approach to teaching makes sure all our students are fully equipped to realise their potential and be empowered to live out their career ambitions.We believe in opportunity for all and offer access to both academic and vocational courses. From GCSE to degree level, our students achieve some of the highest exam results in the region.As a recognised leader in skills and education, we are proud to have been named the Liverpool Chamber of Commerce 2024 Skills Provider of the Year, a testament to our deep-rooted commitment to delivering outstanding education that meets the needs of our students and the regional economy. We are also a proud member of the Chartered Institution for Further Education, reinforcing our position as a centre of excellence within the sector. Our recent Ofsted inspection rated us ‘Outstanding’ for Adult Provision and Personal Development, highlighting our dedication to providing life-changing education that empowers learners at every stage of their journey. Our MissionTo provide high quality skills and education by delivering opportunities for growth to all people and businesses of the Liverpool City Region. Our GoalsDeliver world class skills in businessProvide an outstanding learning and student experienceDevelop the talent for sustainable employmentSafeguarding Our Students  The City of Liverpool College is dedicated to safeguarding and promoting the welfare our learners, and all staff will require an Enhanced DBS check. Ready to Take the Next Step in Your Career?Join a dynamic team shaping the future of education in the Liverpool City Region. With over 600 dedicated staff, five campuses, hundreds of courses, and more than 10,000 students, we're proud to be a leader in learning and innovation. Ready to make an impact? Apply now and become part of our journey.