Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us.
Job Summary
Duties and Responsibilities
- Utilize multiple and varied tools to process time sheets and expenses
- Support internal and external customers with time sheet and expense related issues
- Perform regular audits of time sheet and expense items for various financial, legal, or client driven compliance
- Partner with internal and external clients to improve and grow processes to meet ever-changing needs and requirements
- Maintain current documentation of SOPs for all current processes
- Managing communication channels in a timely manner to ensure all tickets, emails, voicemails, and chats are responded to within 4 hours
Desired Competencies (Key Skills and Abilities)
- Proficiency in the entire Microsoft Professional Office Suite
- Superuser in Microsoft Excel
- Basic Familiarity with MS Outlook & Teams
- Familiarity with how to work within a ticketing system and how to manage a ticketing queue
- Ability to organize & prioritize tasks to meet deadlines
- Excellent verbal and written communication skills
- Customer Service
Qualifications
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What We Do
Pinnacle Group is a leading provider of information technology and workforce solutions. Pinnacle Group includes Pinnacle Technical Resources, Inc., its flagship information technology staffing and consulting services provider; Pinnacle MSP, a managed services provider; Pinnacle Payrolling, a payrolling and independent contractor compliance provider; Pinnacle Canada, which provides staffing, MSP and payrolling services in Canada.
Pinnacle Group has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit http://www.pinnacle1.com
Apply online now at http://www.pinnacle1.com/careers/
