The Role
Company And Culture
Complex is the definitive platform for global youth culture and music lifestyle, seamlessly integrating cutting-edge content, commerce and live experiences with unparalleled scale. Through innovative content, Complex tells stories of music, streetwear and style, sports, art and beyond. Its content engages in a dynamic conversation with the audience, reflecting and shaping the zeitgeist of convergence culture. A powerful media juggernaut paired with a curated marketplace, Complex is redefining the way fans interact with their favorite brands and artists and reshaping the future of digital culture and commerce.
What You'll Do
- Develop, refine, and oversee the voice of Complex TikTok, exhibiting excellent judgment and audience-sensitive framing.
- Create, curate, and be responsible for all content published to the Complex TikTok.
- Lead community management, moderation, and DM management using a deep understanding of the Complex tone and voice.
- Surface and pitch viral, breaking, and social-friendly content to our news and social team.
- Own specific pegs and work with the design team to develop TikTok-specific assets for big moments, independently developing day-to-day reactive creative assets as necessary.
- Work closely with editorial, video, and Shop, collaborating cross-functionally across all Complex Networks internal departments.
- Execute promotion of Commerce/Experiential initiatives. This includes but is not limited to: Complex NY pop-up promotion and on-site coverage, Complex Shop product rollouts, and partner event coverage.
- Ideate, source, and create original real-time content for Complex’s TikTok audience, identifying memes, moments, and trends at the cusp of virality.
- Develop and ideate new and fresh ideas for TikTok video content.
- Participate in editorial and social brainstorms and cover meetings when needed.
- Track and report on analytics, and share TikTok best practices with internal teams, providing best-in-class examples where possible.
- Manage workflow of editorial social posts, working with the branded social team to coordinate posting and schedules.
- Implement and utilize AI tools to improve efficiency and serve as a thought-partner.
- Appear on-camera for TikTok content, as needed.
- Manage freelancers and interns, as needed.
Who You Are
- 2-3 years of social media and editorial experience with a publisher or brand
- A deep understanding of the Complex content, voice, and tone
- Proficient in Adobe Creative Suite and Premiere Pro
- Positive, intuitive, proactive, and collaborative team player
- Strong writing and communication skills, proofreading experience, and quick decision-making skills
- Robust knowledge of streetwear/fashion and how it connects to areas such as pop culture + sports + music
- Deep knowledge and understanding of TikTok platform
- Knows how to grow following and increase video views/engagement
- Extensive knowledge of culture and proven track record in driving audience and consumer action on social
- Remain up-to-date on what our competitive set is doing
- Self-management skills + take charge attitude
- Willing to appear on camera in social media content
- Must be willing to work nights and occasional weekends/holidays for coverage of live events
- Core Competencies: Possesses an entrepreneurial spirit, Thinks strategically and analytically, Pushes for creative and out-of-the-box ideas, Action-oriented, Drives results, Cultivates innovation
What We Offer
- Best in class health, dental, and vision insurance
- Healthcare FSA
- Dependent Care FSA
- Commuter Benefits FSA
- Short-term/long-term disability and life insurance
- Paid Parental leave
- 401k with 4% match
- Pet Insurance
- Legal and Identity Theft Plans
- Vacation time and sick days
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Candidates must be legally authorized to work in the U.S. without the need for visa sponsorship.
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The Company
What We Do
Complex NTWRK champions the people, brands and new trends you need to know now, will obsess over next, and we build consumer universes around them. We're what a modern entertainment company looks like and what others have followed since 2002. From pop culture and style (Complex), music discovery (Pigeons and Planes), sneaker news (Sole Collector) to our festival of cultural convergence (ComplexCon) — if you want to be part of what's next and build valuable relationships with the audiences who live in it, join us at Complex NTWRK. Complex NTWRK creates and distributes original programming with premium distributors including Netflix, Hulu, Facebook, Snap, Fuse, Pluto TV, Roku and more. Our content spans across music to movies, sports to video games, sneakers, fashion to food and more. In 2016, Complex launched its flagship event ComplexCon in Long Beach, California, to bring the "Internet to life."
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