Philips is seeking a proactive and consumer-centric Account Manager to join our Tiktok Shop team to support Spanish team.
You will be responsible for managing and nurturing relationships with our Tiktok Shop Agency Partner and Tiktok Shop HQ, whilst driving our commercial and engagement objectives forward on the platform.
This role requires excellent communication skills, a deep understanding of e-commerce, commercial strategy and the power of social media on the consumer decision journey
You are the right fit if:
- Bring a minimum of 5 years work experience in National Account Management with a strong background in e-commerce.
- Have worked within a global organization – ideally one that is brand-led and consumer focused.
- Are comfortable communication in Italian.
- Possess hands-on experience managing P&L responsibilities.
- Are skilled in creating impactful presentations and confident using PowerPoint.
- Have a solid track record of optimizing the customer decision journey and enhancing user experience.
- Demonstrate strong stakeholder management capabilities, able to align and influence across diverse teams.
- You are passionate about new technologies and eager to grow and develop your skills.
- You want to work together and act as a real team player, a great communicator and are comfortable working with different stakeholders.
What you will do:
- Drive the sell-out ( GMV) performance on Tiktok Shop Spain, in line with objectives, and manage the sell-in of our Tiktok shop Agency partner.
- Work closely with the Marketing Manager to deliver content engagement metrics.
- Responsible for all lower funnel activations on the platform, with a particular focus on Tiktok Shop Lives.
- Manage portfolio and pricing strategy for the platform, in line with WE guard-rails.
- Co-create with Marketing Manager a FY activation plan which aligns with the WE Incubator team objectives.
- Work closely with the Philips Tiktok Shop Agency Partner (TSP) to deliver the activation calendar and ensure all content deliverables are aligned with Philips brand guidelines.
- Manage A&P and promo spending for the channel- key user for SAP.
- Track performance across GMV, content engagement and outputs and optimise where needed.
- Develop strong relationship with the Tiktok Account Management Team to secure brand and commercial unlocks for Philips.
- Support the Marketing manager with the planning and delivery of handle content, affiliate outreach and ads.
- Stay up to date with the latest trends on TikTok, and weave best practise into Philips content plan.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Compensation & benefits
Compensation & benefits
Doing meaningful work should come with fair, transparent rewards. The base salary range for this role is - 49,855.00 - 83,091.66 Euro. This role is eligible for an incentive with your rewards linked to key performance indicators and company results.
We also have plenty of learning opportunities to support your development at Philips.
We’ll share the full details with you during the interview process, so you can make a clear, informed decision.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
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Skills Required
- Minimum 5 years of experience in National Account Management
- Strong e-commerce experience
- Experience working within a global, brand-led, consumer-focused organization
- Fluency or comfort communicating in Italian
- Hands-on P&L management experience
- Experience creating impactful presentations and using Microsoft PowerPoint
- Experience optimizing the customer decision journey and user experience
- Strong stakeholder management and cross-functional influencing skills
- Passion for new technologies and willingness to develop skills
- Strong teamwork and communication skills
Philips Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Philips and has not been reviewed or approved by Philips.
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Retirement Support — Retirement support is positioned as a standout, including a strong 401(k) match (often described at 7%) alongside pensions in some contexts.
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Flexible Benefits — Flexible benefits are emphasized through choice in health insurance options and a broad “Total Rewards” approach that combines compensation, health and wellness, and work-life support.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous paid time off and policies covering parental leave, caregiving responsibilities, volunteering, and family medical leave.
Philips Insights
What We Do
As a leading health technology company, it is our purpose to improve people’s health and well-being through meaningful innovation. Our goal is to improve 2.5 billion lives per year by 2030. We're always looking for ways to make life better – not only for our customers, but also for everyone working here. That's why we're taking steps to create an environment where we all acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.
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