Tier II Network Engineer HQ - Senior (Government)

Posted 13 Days Ago
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McLean, VA, USA
In-Office
Senior level
Internet of Things • Mobile • Retail
The Role
Provide Tier 2 network support for LAN/WAN and customer networks in a 24x7 NOC. Troubleshoot, isolate faults, implement network security, review upgrade requests, ensure open-systems standards compliance, evaluate COTS, and validate reusable hardware/software components.
Summary Generated by Built In

This position requires office presence of a minimum of 5 days per week and is only located at customer's site.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.   We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a Tier 2 Network Engineer to support the 24x7 Network Operations Center in providing Tier 2 network monitoring and service

Job Duties/Responsibilities:

  • Provide Tier 2 support to an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data communications systems or a segment of a network system.
  • Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
  • Review user requests for upgrades or additions to the network to assess impact on network performance and provide advice and guidance on the most practical technical approach to meeting user requirements.
  • Apply software, hardware, and standard information technology skills in the analysis, specification, development, integration, and acquisition of open systems for Information Management (IM) applications.
  • Ensure these systems and applications are compliant with standards for open systems architectures, reference models, and profiles of standards - such as the IEEE Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of IM solutions on the application platform, across the application program interface (API), and the external environment/software application.
  • Evaluate and recommend COTS applications and methodologies that can be acquired to provide interoperable, portable, and scalable information technology solutions.
  • Perform analysis and validation of reusable software and hardware components to ensure the integration of these components into interpretable IM designs

Required Clearance:

TSSCI with poly (#tssci) (#polygraph)

Required Qualifications:

  • Candidate must have hands on troubleshooting and fault isolation of IT business systems. Applicant must have a strong understanding of the OSI model and configuration of routing protocols such as EIGRP, OSPF, MPLS, BGP, and LDP.
  • This position requires all personnel to work a shift schedule that includes weekend and holiday work.
  • Night shift: 6pm-6am, 4 days per week (New candidates will work day shift for approximately 6-8 weeks while training.)
  • Candidate must have a total of 10 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 10 years of work history OR an Associate’s and 8 years, a Bachelors’ and 6 years, a Masters and 4 years or a PhD and 2 years of relevant work history.

Desired Qualifications:

  • Cisco CCNA, CCNP, CCIE, Juniper JNCIA, JNCIS, or JNCIE, ITIL Foundations, and/or CISSP.

Weekly Hours:

40

Time Type:

Regular

Location:

Mclean, Virginia

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Skills Required

  • TS/SCI with polygraph security clearance
  • Minimum total of 10 years of applicable experience (degree/work-history combinations accepted)
  • Hands-on troubleshooting and fault isolation of IT business systems
  • Strong understanding of the OSI model
  • Configuration and troubleshooting of routing protocols: EIGRP, OSPF, MPLS, BGP, LDP
  • Ability to work shift schedule including weekends and holidays; night shift 6pm-6am, 4 days/week (training on day shift ~6-8 weeks)
  • Office presence minimum 5 days per week at customer site (McLean, VA)
  • Cisco or Juniper certifications (CCNA, CCNP, CCIE, JNCIA, JNCIS, JNCIE), ITIL Foundation, and/or CISSP

AT&T Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AT&T and has not been reviewed or approved by AT&T.

  • Healthcare Strength Health coverage spans medical, dental, vision, and mental health services, plus a personal healthcare team, wellness apps, and supplemental options such as fertility care, cancer support, doula services, and wigs for chemotherapy. These comprehensive offerings are portrayed as supporting a wide range of employee needs.
  • Leave & Time Off Breadth Paid time off includes vacation, holidays, sick days, caregiver time, parental leave, and adoption assistance, with some roles reaching about 23 days of PTO after several years. Community volunteer days and flexible time off options add further support for work-life balance.
  • Wellbeing & Lifestyle Benefits Employees receive sizable service discounts like 50% off most wireless plans and broadband, along with savings on travel, event tickets, and insurance. Additional workplace perks such as hybrid work models and relocation assistance contribute to overall value.

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The Company
HQ: Dallas, TX
150,000 Employees

What We Do

Bring us your biggest career aspirations. Share your boldest dreams. This is a moment to get energized. Through 5G and Fiber, AT&T provides connectivity that leads to smarter homes, safter communities, higher quality health care and more life-changing innovations. With AT&T, Connecting Changes Everything.

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