Tier 4 Unified Communications Engineer - Sr. VTC Engineer (5494) (TS/SCI) (Ft. Bragg, NC)

Posted 4 Days Ago
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Fort Bragg, NC, USA
In-Office
Senior level
Cloud • Information Technology
The Role
Lead design, integration, sustainment, and lifecycle management of secure AV/VTC systems for DoD. Deliver technical designs, site surveys, installations, troubleshooting, DISA STIG compliance, and documentation while mentoring staff and liaising with government stakeholders.
Summary Generated by Built In

SMX is seeking a Senior VTC Engineer to serve as the technical lead for the design, integration, sustainment, and lifecycle management of secure Audio Visual (AV) and Video Teleconference (VTC) systems supporting Department of Defense operations. This position provides engineering expertise for enterprise collaboration technologies, leads complex installations and modernization efforts, and ensures reliable communications across classified and unclassified environments while serving as a trusted technical advisor to government stakeholders.

This is a full-time onsite position in Ft. Bragg, NC.

Essential Duties & Responsibilities

  • Lead the engineering, installation, integration, testing, sustainment, and modernization of enterprise AV/VTC systems.
  • Design and implement secure VTC solutions supporting classified and unclassified communications.
  • Perform site surveys, develop technical designs, and recommend lifecycle refresh strategies for AV/VTC infrastructure.
  • Troubleshoot and resolve complex hardware, software, and network-related VTC issues.
  • Configure, maintain, and administer Cisco Unified Communications, Cisco Meeting Server, Extron, Crestron, and AMX technologies.
  • Apply DISA Security Technical Implementation Guides (STIGs) and cybersecurity best practices to collaboration systems.
  • Provide technical leadership and mentorship to engineering staff while serving as the primary engineering liaison with Government customers.
  • Support executive-level conferences, special events, and mission-critical communications.
  • Develop technical documentation, engineering drawings, SOPs, and lifecycle plans.
  • Support inventory management, equipment accountability, reporting, and technology refresh initiatives.

Required Skills, Experience & Education

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related technical discipline.
  • 12–15 years of progressively responsible AV/VTC engineering experience supporting enterprise or DoD environments.
  • Extensive experience designing, implementing, and sustaining Cisco Unified Communications, Cisco Meeting Server, Extron, Crestron, and AMX collaboration technologies.
  • Demonstrated experience with enterprise networking concepts including TCP/IP, LAN/WAN, routing, switching, QoS, SIP, H.323, and related protocols.
  • Experience applying DISA STIGs and supporting secure DoD collaboration environments.
  • Strong troubleshooting and fault isolation skills across hardware, software, networking, and conferencing technologies.
  • Excellent written and verbal communication skills with the ability to interface with senior military and civilian leadership.
  • Active CompTIA Security+ (or equivalent DoD 8570/8140 IAT Level II certification).
  • Active Top Secret clearance with SCI eligibility/access.

Desired Skills/Experience

  • Experience supporting Intelligence Community or Special Operations environments.
  • Experience with PKI, DITSCAP/RMF, Zero Trust architectures, and secure unified communications.
  • Experience with multi-level security (MLS) or multi-security classified VTC environments.
  • Knowledge of KIV-7 encryption devices and secure IP video transport.
  • Experience with Tandberg, Polycom, and Cisco collaboration platforms.
  • Familiarity with TIA structured cabling standards and commercial AV infrastructure design.
  • Experience with Digital Signal Processors (DSPs), wireless collaboration technologies, and AV control systems.
  • Cisco Collaboration, CCNP Collaboration, Crestron, Extron, or AMX certifications.
  • Project leadership experience managing enterprise AV modernization or technology refresh initiatives.

Application Deadline: September 7, 2026

#CJPOST




At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.

We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.

SMX is an Equal Opportunity employer including disabilities and veterans.

Selected applicant may be subject to a background investigation and/or education verification.

SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

Skills Required

  • Bachelor's degree in Information Technology, Computer Science, Engineering, or related technical discipline
  • 12-15 years of progressively responsible AV/VTC engineering experience supporting enterprise or DoD environments
  • Extensive experience designing, implementing, and sustaining Cisco Unified Communications, Cisco Meeting Server, Extron, Crestron, and AMX
  • Experience with enterprise networking concepts including TCP/IP, LAN/WAN, routing, switching, QoS, SIP, and H.323
  • Experience applying DISA STIGs and supporting secure DoD collaboration environments
  • Strong troubleshooting and fault isolation skills across hardware, software, networking, and conferencing technologies
  • Excellent written and verbal communication skills with ability to interface with senior military and civilian leadership
  • Active CompTIA Security+ or equivalent DoD 8570/8140 IAT Level II certification
  • Active Top Secret clearance with SCI eligibility/access
  • Experience supporting Intelligence Community or Special Operations environments
  • Experience with PKI, DITSCAP/RMF, and Zero Trust architectures
  • Experience with multi-level security (MLS) or multi-security classified VTC environments
  • Knowledge of KIV-7 encryption devices and secure IP video transport
  • Experience with Tandberg, Polycom, and additional Cisco collaboration platforms
  • Familiarity with TIA structured cabling standards and commercial AV infrastructure design
  • Experience with DSPs, wireless collaboration technologies, and AV control systems
  • Cisco Collaboration, CCNP Collaboration, Crestron, Extron, or AMX certifications
  • Project leadership experience managing enterprise AV modernization or technology refresh initiatives

SMX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SMX and has not been reviewed or approved by SMX.

  • Fair & Transparent Compensation Salary ranges are publicly listed on many postings and a pay transparency statement clarifies how location, contract, and credentials influence offers. This visibility helps set clear expectations around compensation.
  • Leave & Time Off Breadth About four weeks of PTO plus 11 paid federal holidays are highlighted in careers materials. Paid military leave on some roles further expands time‑off coverage.
  • Retirement Support A 401(k) with a dollar‑for‑dollar match on the first 5% and immediate vesting is called out in role descriptions. Traditional and Roth options support long‑term savings.

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The Company
HQ: Hollywood, MD
1,413 Employees
Year Founded: 1995

What We Do

SMX is a global technology and advanced engineering provider specializing in Cloud Solutions, C5ISR, and Advanced Engineering / IT. Our tradition of delivering innovative, technical solutions dates back to 1995, however, you may know us better by one of our legacy company names: Trident Technologies, Smartronix, Datastrong, or C2S Consulting Group. With the support of OceanSound Partners, our private equity investment sponsor, we began operating as one business starting in 2019 and became SMX in 2021. We operate in close proximity to our clients around the globe and have core locations in Alabama, California, the DC Metro, Florida, Hawaii, Maryland, and Massachusetts. Today, as SMX, we are one team and together empower government and commercial enterprises to become more effective, innovative, and resilient, no matter what challenges they face. SMX offers competitive benefits, excellent work environments, and growth opportunities for our employees while continuing to expand operations and support our communities. We have more than 25 years of rapid and consistent growth with continuous recognition as an employer-of-choice technology company. In addition, we have earned coveted industry quality and business certifications; have a strong commitment to business partnerships, ethics, compliance, and sustainability; and have a multitude of premier contracting vehicles. The combination of these attributes allows us to provide sound, repeatable business solutions yet remain flexible and agile to quickly adapt to specific customer requirements. Committed to ensuring the highest levels of customer satisfaction, SMX is structured around the programs and technologies we support to provide optimal and seamless operations. We have maintained a reputation for excellence, helping to assure the missions of our Department of Defense, Public Sector, Fortune 1000, and other Government and commercial customers.

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