Application Engineer for High-Speed Ethernet

Reposted 21 Days Ago
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Eningen, Baden-Württemberg, DEU
In-Office
Mid level
Information Technology
The Role
Responsible for providing Tier 3 technical support for VIAVI's Transport and ONE LabPro products, troubleshooting complex customer issues, communicating effectively, and contributing to product improvement and training materials.
Summary Generated by Built In

Summary:

VIAVI (NASDAQ: VIAV) has a 100+ year history of technical innovations that have evolved to keep pace and address our customers’ most pressing business issues. We make equipment, software, and systems that help to plan, deploy, certify, monitor, and optimize all kinds of networks - like those for mobile phones, service providers, large businesses and data centers. VIAVI is also a leader in high performance thin film optical coatings and engineered diffusers, providing light management solutions to anti-counterfeiting, consumer electronics, automotive, defense and instrumentation markets.
We are the people behind the products that help keep the world connected – at home, school, work, at play, and everywhere in between. VIAVI employees are fierce about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.

Duties & Responsibilities:

The internal application and solution engineering team addresses the most challenging technical and application issues with VIAVI high speed Ethernet products. Based in our lab in Eningen, Germany you will work closely with R&D and the field applications team to address Ethernet and PHY layer issues our customers see as they develop and bring up advanced Ethernet at speeds of 800GbE and above.

Using our advanced application lab you will be responsible to resolve the most demanding technical problems with our customers as they debug their products. Understanding the latest IEEE 802.3 Ethernet standards coupled with solid physical layer (BER, signal integrity) experience and experience of Ethernet product development and debug are the key things that will required in this role.

This position is would be a progressive move for design engineers looking to move into a more hands on, customer facing role. For an experienced applications engineer this is your chance to work in an industry leading team preparing the path for advanced AI systems to be deployed at Hyperscales.

    Pre-Requisites / Skills / Experience Requirements:

    Required Qualifications & Experience:

    • Strong experience with Physical layer testing of high-speed Ethernet (100GE+) and understanding of IEEE802.3 with working knowledge of PCS technologies such as FEC.

    • Practical experience of H/W bring up and troubleshooting of high-speed Ethernet interconnecting.

    • Desire to develop a deep understanding of the ONE LabPro and Transport products and their use cases.

    • Understanding on networking principles, including the OSI model and network protocols.

    • Proactive approach to troubleshooting and resolving technical issues.

    • Ability to explain complex technical concepts to both technical and non-technical audiences.

    • Degree (e.g., electrical engineering, computer science) or equivalent work experience.

    • Fluent English & German language skills.

    Skills Required

    • Strong experience with physical layer testing of high-speed Ethernet (100GE+)
    • Practical experience of hardware bring up and troubleshooting of high-speed Ethernet interconnecting
    • Desire to develop a deep understanding of the ONE LabPro and Transport products and their use cases
    • Understanding on networking principles, including the OSI model and network protocols
    • Proactive approach to troubleshooting and resolving technical issues
    • Degree in electrical engineering, computer science or equivalent work experience
    • Fluent English language skills
    • Cisco Certified Network Associate (CCNA) or equivalent
    • German language skills

    VIAVI Solutions Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about VIAVI Solutions and has not been reviewed or approved by VIAVI Solutions.

    • Leave & Time Off Breadth Time off options are described as generous, including paid time off with flexible scheduling and work-from-home arrangements. Feedback suggests some teams implement unlimited or discretionary PTO and respect balance through flexible start times.
    • Healthcare Strength Health coverage is portrayed as comprehensive, spanning medical, dental, vision, life, disability, wellness initiatives, annual health exams, and emergency medical coverage for travel. Strong medical allowances and an employee assistance program further reinforce perceived coverage depth.
    • Strong & Reliable Incentives Incentive programs are highlighted through variable pay and bonus structures that can augment base pay. Feedback suggests twice-yearly bonuses may occur when company performance supports it.

    VIAVI Solutions Insights

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    The Company
    HQ: Chandler, Arizona
    4,570 Employees

    What We Do

    VIAVI Solutions (NASDAQ: VIAV) is a global leader in both network and service enablement and optical security performance products and solutions. Our technologies contribute to the success of a wide range of customers – from the world’s largest mobile operators and governmental entities to enterprise network and application providers to contractors laying the fiber and building the towers that keep us connected

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