Our Company Culture:
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.
Centre Company Benefits:
- Hybrid Work Options, Paid Time Off, and Paid Holidays
- Medical, Dental, Vision, and 401(k) with employer match contributions
- Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally
Position Summary
The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned.
Essential Duties and Responsibilities
- Problem management and escalation of issues in a timely manner
- Prioritization of tasks and meeting of deadlines, excellent time management skills
- Excellent troubleshooting and assessment skills
- Excellent written/verbal communication skills
- Must be a team player with outstanding customer service skills
- Entry of time sheets, expense reports and documentation on or before deadline
- Keep up-to-date on market trends, theory and new ways of doing things; embrace change
- Assist with change-management activities
- Prepare and deliver complete and concise documentation for all projects
- Present progress reports to immediate supervisor and or Project Manager (if so assigned)
- Help turn business problems into technical solutions
- Manage deployment of equipment in compliance with established technology policies.
- Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues.
Education/Experience/Certifications
- 2+ years experience in IT related study or field.
- Must possess basic knowledge and experience with:
- Windows 7/8/10
- Microsoft Office suite
- Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
- Understanding of basic network concepts
- Understanding of application, desktop, and server virtualization
- Understanding of Desktop Deployment / Imaging
- Bachelor’s Degree a plus
Desired Experience/Certifications
- Certifications
- CompTIA A+ Certification a plus
- Windows Server 2008/ 2012/ 2016
- Microsoft Office 365 Admin portal
- Understanding of File Permissions (NTFS & Sharing)
- High School Degree required
- Associate's Degree or higher preferred
Work Environment and Physical Demands
- Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
- Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required
- Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
- The noise level in the work environment is moderate.
- Frequent local travel required
Skills Required
- 2+ years of experience in IT-related study or field
- Basic knowledge and experience with Windows 7, Windows 8, and Windows 10
- Basic knowledge and experience with Microsoft Office Suite
- Basic knowledge and experience with Microsoft Windows administration tools, including Active Directory Users and Computers, DHCP, DNS, Group Policy, and Sites and Services
- Understanding of basic network concepts
- Understanding of application, desktop, and server virtualization
- Understanding of desktop deployment and imaging
- High school degree
- Windows Server 2008, 2012, or 2016 experience
- Microsoft Office 365 Admin portal experience
- Understanding of NTFS and shared file permissions
- CompTIA A+ certification
- Associate degree or higher
- Bachelor's degree
What We Do
Centre Technologies is a full-service IT consulting and managed services provider headquartered in Texas, with a focus on mid-sized businesses. As a trusted IT partner for well over a decade, Centre is recognized for its local experience and enterprise-grade cloud and cybersecurity solutions. Centre is committed to helping organizations harness the power of technology to maximize their operational efficiency and exceed their business goals. - Tailored IT Blueprint™ (business technology ecosystem) - 24x7 Secure Managed Services - 24x7 Managed Threat Containment (SOCaaS) - Secure by Default Microsoft 365 - Business Continuity solutions - Cloud Readiness Assessments - Cloud Migrations - Microsoft Azure (IaaS) - Secure Private Cloud Hosting - Disaster Recovery-as-a-Service (DRaaS) - Cloud Security (CDR) - Network Security (NDR) - End-Point Device Security (EDR) - Employee Security Awareness Training - Continuous Security Assessments - Managed Backups - Backup-as-a-Service (BaaS) PROVEN EXPERTISE: - SOC 2 Type II - DellEMC Platinum Partner - Gold Microsoft Partner - Cisco Partner Select Certified - Citrix Premier Service Provider - RingCentral Certified Communications Professional - Microsoft Partner Gold Datacenter - Microsoft Partner Gold Cloud Platform - Microsoft Partner Gold Cloud Productivity - Microsoft Partner Silver Messaging - Microsoft Partner Gold Small and Midmarket Cloud Solutions - Microsoft Partner Gold Enterprise Mobility Management RECOGNITIONS: - Inc. 5000 - MSPmentor® 501 - FastTech 50 - CRN Next-Gen 250 - CRN Fast Growth 150 - CRN Solution Provider 5000 - HBJ List of "Largest Houston-Area Cyber Security Companies" - Dallas/Fort Worth's Best and Brightest® Companies to Work For - Houston's Best and Brightest Companies® to Work For - Houston Chronicle Top Work Places - HBJ Fast 100
