POSITION SUMMARY
Make all patient appointments for all locations and all providers to ensure all providers are fully utilized
ESSENTIAL FUNCTIONSReasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)- Makes appointments for patients, reschedules and cancels through patient portal, patient call, and outside referral software program
- Follows appointment guidelines to ensure proper scheduling
- Determines patient's clinical need to ensure proper scheduling
- Regular and predictable attendance
- Ability to work in a cooperative manner with others
- Performs other related duties as assigned
Education: High School Graduate or equivalent required
Experience: Previous customer service experience is required. Previous experience in a physician's office, with working knowledge of office clinical procedures is preferred
Computer Skills: Must be computer literate. Basic computer skills required. Must be able to type.
Campbell Clinic Benefit Summary:
Campbell Clinic offers a lucrative benefit package to support employees and their families.
- Medical / Dental / Vision Insurance
- HRA Option
- Flexible Spending Account
- Basic Life Insurance
- Voluntary Life Insurance Option
- Long-Term Disability
- Voluntary Short-Term Disability
- Accident Insurance
- Critical Illness Insurance
- 401(k) Plan Matching + Profit Sharing
- Employee Assistance Program
- Paid Time Off
- Paid Holidays
ADA Disclaimer: In developing this job, description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Equal Opportunity Employer/Veterans/Disabled
Skills Required
- High school diploma or equivalent
- Previous customer service experience
- Previous experience in a physician's office with knowledge of clinical office procedures
- Computer literate with basic computer skills; must be able to type
- Regular and predictable attendance
- Ability to work cooperatively with others
What We Do
Campbell Clinic is recognized as a national leader in sports medicine, pediatric orthopaedics, joint replacement, orthopaedic oncology, physical medicine and rehabilitation, and surgery of the hand, hip, foot, knee, shoulder and spine. We care for patients throughout their life, treating congenital issues as well as bone and joint problems affecting senior adults.
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