Role: Ticketing Systems Coordinator
Positions: 2
Hours: 35 hours per week, Monday to Friday. Matchday working included (time in lieu accrued after 5 matches)
Location: American Express Stadium, Brighton
Contract Type: Permanent
Deadline Day: 19th November 2026
Interview Dates: Pre-screen calls w/c 23rd November 2026
Brighton & Hove Albion FC is a professional football club competing at the highest level of football on a global stage. At the heart of everything we do is our commitment to high performance, continuous improvement, professional excellence, and making a positive impact.
Be the driving force behind the ultimate fan experience
We are looking for a passionate and tech-savvy Ticket Operations professional to help run the heartbeat of our club: the ticketing department. From Premier League clashes and European nights to the WSL and away days, you will be at the centre of the action, ensuring every supporter’s journey is seamless from the first click to the turnstile.
In the role you will:
Master the fan journey from set-up to matchday.
Problem solve and support.
Generate vital sales and marketing reports.
Act as an in-house expert for ticketing.
Experience that will help you thrive
You are a proactive problem-solver with a strong grasp of ticketing software, a commercial mindset, and a passion for creating an unforgettable, easy-to-navigate fan experience. You thrive in a fast-paced environment and are ready to step up on matchdays.
We are looking for people who have a real passion for systems and finding solutions for system issues.
Ready to make an impact?
Discover your potential, our culture and your future perks by clicking here to view the recruitment pack and job description.
To ensure we get the best out of you in the recruitment process, please let us know if you require any reasonable adjustments. Please contact [email protected].
Skills Required
- Strong grasp of ticketing software
- Proactive problem-solving ability
- Passion for systems and resolving system issues
- Commercial mindset
- Availability for matchday working
What We Do
Brighton & Hove Albion Football Club is a professional football club based in Brighton and Hove, East Sussex, England. The club competes in the Premier League, the top tier of English football, and has played at Falmer Stadium since 2011. Also called the American Express Community Stadium, its home venue supports the club’s professional football and matchday activities, including hospitality, premium seating, and food and drinks for supporters.
