ATI Business Group is looking for Ticketing Associate to support our clients. Join us if you are passionate about the Travel industry with prior experience in GDS systems and excellent communication in English!
Responsibilities:
- Issue and reissue tickets
- Keep productivity benchmark and accuracy as per team’s minimum standard
- Carefully follow instructions and pre-established guidelines to perform assigned tasks
- Ensure that all work is processed according to the team’s minimum standard
- Report any issues or system limitations to the direct supervisor
Qualifications:
- Fresh graduate - Minimum Diploma 3 qualification from any major; vocational school graduates in tourism welcome to apply
- Excellent communication skills in English (written and spoken) Excellent analytical and numerical skills
- Preferably with work experience in airlines or travel industries, particularly as ticketing staff (1 year of GDS experience with Sabre, Amadeus, Galileo, etc.)
- Willingness to work at both Central Jakarta and BSD City
- Ability to work flexible hours, including rotating shifts on a 24/7 schedule
Be Part of ATI Journey:
Our aim at ATI Business Group in working with our Clients is to support their continued growth by providing cost-effective technology and talented & scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002, we now have over 1300 employees providing services to our clients across the globe.
Skills Required
- Minimum Diploma 3 qualification from any major or vocational school graduates in tourism
- Excellent communication skills in English (written and spoken)
- Excellent analytical and numerical skills
- Work experience in airlines or travel industries, particularly as ticketing staff (1 year of GDS experience)
- Willingness to work at both Central Jakarta and BSD City
- Ability to work flexible hours, including rotating shifts on a 24/7 schedule
What We Do
ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+ independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology. We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication. For further information on what makes ATI different, please log on to http://atibusinessgroup.com
