Ticket Writer - (The Queen Casino Baton Rouge)

Posted 7 Days Ago
Be an Early Applicant
Baton Rouge, LA, USA
In-Office
14-14 Hourly
Entry level
Digital Media • Gaming • News + Entertainment
The Role
Accept and process sports bets and payouts using sportsbook computer systems, maintain and balance cash tills, follow cash-handling and regulatory procedures, ensure accurate records and excellent guest service, and maintain a stocked, orderly window.
Summary Generated by Built In

Principal Duties and Responsibilities:

  • Sportsbook Cashier provides prompt, courteous, accurate and overall exceptional service to guests.
  • Accepts bets and writes tickets for all sporting events from guests in a professional and courteous manner, utilizing a sports computer system.
  • The Sportsbook Cashier receives sport tickets from guests and pays guests who present winning tickets and vouchers utilizing a sports computer system.
  • Maintains and balances a till for use in issuing and redeeming tickets and vouchers including following void procedures and cash handling procedures.
  • The Sportsbook Cashier maintains a neat and well-stocked window for the next shift.
  • Process and maintain accurate transactions and reconciliations.
  • Must know all terms and conditions pertaining to sports wagering.
  • Must be fully aware of all lines and odds in the new Sportsbook.
  • Accurately and thoroughly complete all requisite Company, federal, state, tax, and/or gaming regulation records and forms.
  • Maintain confidentiality of privileged information obtained because of normal working procedures.
  • Perform all duties in accordance with established Company, departmental, and regulatory policies, and procedures.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice. 

    Target Compensation Range:

    • $13.50 per hour 


Qualifications Experience Preferred The ability to operate the Sportsbook tracking system and Title 31 software system are preferred. Strong background and in-depth knowledge of the gaming industry and betting process preferred. Six (6) months of prior experience in race and sports wagering preferred. Prior cash handling experience required. Customer Service experience required. Must be at least 21 years of age. High School diploma or GED required. Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Prior cash handling experience
  • Customer service experience
  • Must be at least 21 years of age
  • High school diploma or GED
  • Ability to operate Sportsbook tracking system
  • Experience with Title 31 software system
  • Strong knowledge of gaming industry and betting processes
  • Six months prior experience in race and sports wagering
  • Knowledge of sports wagering terms, lines, and odds
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The Company
HQ: Providence, RI
1,341 Employees

What We Do

Bally’s Interactive is the digital arm of one of the world’s leading entertainment providers, with tens of millions of players across the globe and an unmatched ecosystem of products spanning across sports betting, iGaming and free-to-play. Our brands and sites include market movers and shakers like Jackpotjoy, Bally Bet, Vera&John, Virgin Casino and many more. We make our mark by embracing the diversity of our global team, challenging ourselves, and striving to make a difference for our players.

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