TITLE: Premium Account Executive
DEPARTMENT: Ticket Sales
REPORTS TO: Senior Director of Ticket Sales
FLSA: Salaried + Commissions; Exempt
WHAT SETS YOU APART
Is prospecting, pitching & selling to local business leaders your passion? Do you enjoy building relationships and partnerships? We are looking for a self-driven, resourceful, positive individual with excellent interpersonal skills to join our Ticket Sales team. You will be responsible for selling available inventory inside our premium seating areas including luxury suites, Audi Sport Club, Sideline Social, Concourse Boxes West Club, and group hospitality areas.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Responsible for maximizing revenue through over the phone & face to face sales of Orlando City and Orlando Pride premium products including multi-year luxury suite rentals, single match luxury suite rentals, multi-year Audi Sport Club agreements & West Club Season Tickets.
- Make 50+ outbound touch points daily with the goal of setting an appointment with new and returning clients.
- Set and conduct 10+ stadium and out-of-office appointments per week to assist in closing new business.
- Conduct VIP tours with potential prospect sales at Inter&Co Stadium.
- Actively self-prospect and research new sales leads and potential clients through various platforms including LinkedIn & local Chambers.
- Build and enhance current relationships to grow account base through repeat business and referrals.
- Maintain a beneficial membership with a local networking group and Chamber of Commerce.
- Exceed weekly, monthly & yearly ticket sales goals.
- Handle incoming calls from sales prospects and existing clients.
- Utilize Salesforce CRM software to manage customer accounts.
- Work all Orlando City & Orlando Pride home matches and other events to support luxury suite sales initiatives.
- Provide excellent service through phone calls, emails, written communication and in-person visits in/out of the office and special Inter&Co Stadium events.
- Participate in all ticket sales events, game duties, sales trainings, and meetings.
- Other duties as assigned.
QUALIFICATIONS
It’s never just a job at Orlando City SC. It’s a way of life. We live and breathe soccer. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualifications:
- Bachelor’s Degree from accredited college/university in a related field preferred.
- Minimum of 2-3 years sales experience, preferably in sports and entertainment.
- Track record of consistent top sales performance.
- Passion for a growth-oriented career in sales.
- Excellent customer service skills and ability to communicate effectively.
- Highly motivated, competitive, and committed to the sports industry.
- Possesses strong computer skills and ability to comprehend basic mathematics.
- Exceptional time management and presentation skills.
- Detail-oriented and organized; ability to handle several projects at once.
- Familiarity with Archtics and CRM Platform
- Ability to work flexible hours including nights, weekends, and holidays.
- The ability to attain and maintain Safesport certification.
- The ability to pass a background screening.
About Orlando City SC & Orlando Pride:
In November 2013, Orlando City Soccer Club was awarded a Major League Soccer (MLS) franchise, becoming the league’s 21st franchise. The team began play in March 2015, with 62,510 fans packing the then-Orlando Citrus Bowl for the Club’s MLS debut.
The Lions have reached the postseason in five-consecutive seasons (2020-24), qualified for the Concacaf Champions Cup (formerly Concacaf Champions League) in both 2023 and 2024, and reached their first final in 2020 during the MLS is Back Tournament. In 2022, Orlando City won its first championship of its MLS era, lifting the Lamar Hunt U.S. Open Cup trophy, which also marked the first championship by any professional team in the City Beautiful. Prior to its time in MLS, Orlando City boasted a decorated history in the United Soccer League, winning the league’s championship in both the 2011 and 2013 seasons.
In October 2015, the Orlando Pride was announced as the 10th team in the National Women’s Soccer League (NWSL), bringing professional women’s soccer to the state of Florida for the first time. The team began play in April 2016, setting a then-league single-game attendance record in its first-ever home game, with 23,403 fans witnessing the Club’s first win.
The Pride feature a star-studded roster of domestic and international talent and, in 2024, brought the first professional major league title to the city of Orlando, with the Club winning the NWSL Championship. The season saw the Pride complete the double, winning both the Championship and the NWSL Shield as the best team in the regular season, capping off a historic campaign that set numerous league records. Former Orlando City defender Seb Hines serves as the team’s head coach, not only the first Black head coach in the league, but also the first to win both the Championship and the NWSL Shield, and the 2024 NWSL Coach of the Year.
In 2017, both teams moved into its privately-owned, soccer-specific venue – Inter&Co Stadium – located in the heart of downtown Orlando.
In July 2021, the Club – which includes Orlando City SC, the Orlando Pride, Orlando City B (MLS NEXT Pro) and Inter&Co Stadium – was purchased by the Wilf Family, who also own the Minnesota Vikings of the National Football League.
For more information on Orlando City SC and Orlando, visit OrlandoCitySC.com or Orlando-Pride.com.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Orlando City and Orlando Pride will ensure that individuals with disabilities are provided with reasonable accommodation(s) to participate in the job application or interview process and perform critical job functions. Please contact the People and Culture department at [email protected] to let us know the nature of your request and your contact information.
Skills Required
- Bachelor's degree from an accredited college or university in a related field
- 2-3 years of sales experience, preferably in sports and entertainment
- Track record of consistent top sales performance
- Excellent customer service and communication skills
- Strong computer skills and ability to comprehend basic mathematics
- Exceptional time management and presentation skills
- Detail-oriented and organized, with ability to handle multiple projects
- Familiarity with Archtics and CRM platforms
- Ability to work flexible hours, including nights, weekends, and holidays
- Ability to attain and maintain Safesport certification
- Ability to pass a background screening
What We Do
O’Connor Sutton Cronin (OCSC) is an international multidisciplinary consulting engineering and project-management practice founded in Dublin. The firm provides civil, structural, mechanical and electrical, sustainability, and traffic engineering design and consultancy, along with project management and PSDP services. It serves institutional, commercial, domestic, and industrial clients, delivering engineering projects across multiple countries and maintaining offices in Ireland and the United Kingdom.
