Ticket Office Assistant

Posted One Month Ago
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Franschhoek, Cape Winelands, Western Cape, ZAF
In-Office
Entry level
Food • Retail • Agriculture • Hospitality
The Role
Welcomes guests, answers inquiries in person and through phone or email, processes transactions accurately, completes related administrative tasks, and provides clear information about the venue and its offerings while delivering friendly, organized customer service.
Summary Generated by Built In

We are looking for a friendly, energetic, and service-oriented individual to join our Ticket Office team. The ideal candidate enjoys working with people, loves engaging with guests, and makes every visitor feel welcome and special.

If you are passionate about excellent customer service and would like to be part of a dynamic team, we would love to hear from you.

Requirements
  • Strong communication skills and professional attitude

  • Ability to stay calm and organized during busy periods

  • Passion for excellent customer service

  • Friendly, energetic, and approachable personality

Responsibilities
  • Welcoming guests and creating a positive first impression

  • Handling guest inquiries both in person and via phone/email

  • Managing transactions accurately

  • Performing administrative tasks related to Transactions

  • Providing accurate information about the venue and its offerings

Skills Required

  • Strong communication skills
  • Professional attitude
  • Ability to remain calm and organized during busy periods
  • Passion for excellent customer service
  • Friendly, energetic, and approachable personality
Am I A Good Fit?
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The Company
1,358 Employees
Year Founded: 1692

What We Do

Babylonstoren is a historic working Cape Dutch farm in South Africa’s Franschhoek wine valley. Its modern destination combines a botanical fruit-and-vegetable garden with luxury farm accommodation, spa and wellness experiences, restaurants, a winery, tasting room, farm shop, bakery and curated local products. The estate offers immersive guest activities and farm-to-table dining while continuing agricultural production and wine-making on the property.

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