What You Will Do
- Investigate and analyze logs and security-related events via Sophos tooling
- Identify and respond to cyber threats occurring within customer environments
- Communicate and document findings to various customer audiences including technical and executive teams
- Follow up with customers through to issue resolution and drive continuous improvement by providing detailed recommendations to minimize risk in customer environments
- Acknowledge and satisfy inbound customer requests and interact with customers through various mediums
- Collaborate and assist with core security and threat response teams
- Actively research emerging Indicators of Compromise/Attack, exploits and vulnerabilities with the intent of operationalizing findings to better protect our customers
What You Will Bring
- Willingness to work outside of standard business hours, including weekends and holidays – our MTR service is 24x7x365
- Excellent troubleshooting and analytical skills, with proven ability to think outside the box
- Customer service-oriented with strong written and verbal communication skills
- Must thrive within a team environment as well as on an individual basis
- Passion for all things related to information technology and cybersecurity
- Natural curiosity and ability to learn new skills quickly
- Innovative mindset and driven to contribute to a team providing a best-in-class cybersecurity service
- Minimum 3+ years of experience working in a SOC environment or computer security team in an IT environment
- Experience with threat hunting
- Experience with endpoint and network security monitoring
- Experience administering and supporting Windows OS (both workstations and server) and one of the following: Apple or Linux-based operating systems (e.g. XP, Windows 7, 2003, 2008, OS X)
- Knowledge of common adversary tactics and techniques, e.g., obfuscation, persistence, defense evasion, etc.
- Knowledge of Mitre ATT&CK framework
- Knowledge of incident response procedures
- Basic understanding of network traffic analysis including TCP/IP, routing, switching, protocols, etc.
- Basic understanding of Windows event log analysis
- Experience with SQL query construction
- Experience with OSQuery
- Experience with enterprise information security data management - SIEM experience
- Programming and scripting skills - proficient knowledge of Powershell
Skills Required
- Minimum 3+ years of experience working in a SOC environment or computer security team in an IT environment
- Experience with threat hunting
- Experience with endpoint and network security monitoring
- Excellent troubleshooting and analytical skills
- Strong written and verbal communication skills
Sophos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sophos and has not been reviewed or approved by Sophos.
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Leave & Time Off Breadth — Time away is positioned as broad, with company-wide wellness days plus dedicated learning days and paid volunteer time.
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Parental & Family Support — Family-related leave appears more comprehensive than baseline offerings, including paid parental leave, caregiver leave, and extended bereavement leave.
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Wellbeing & Lifestyle Benefits — Wellbeing support is emphasized through always-available assistance resources and a Calm subscription, suggesting a lifestyle-oriented benefits approach.
Sophos Insights
What We Do
Cybersecurity Evolved. As a worldwide leader in next-generation cybersecurity, Sophos protects nearly 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs – a global threat intelligence and data science team – Sophos’ cloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks against evolving cybercriminal tactics and techniques, including automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.








