ThousandEyes - Sales Development Representative

Who We Are

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

About The Role

ThousandEyes is looking for a motivated, energetic, self-driven Sales Development Representatives to join our growing sales team. We expect you to work hard, keep up in the fast-paced environment, and have a lot of fun along the way! This is an opportunity to get impactful sales experience and mentoring while working with people from a diverse group of backgrounds. Though every person’s career journey is a little different, the work you do in this sales role will prepare you for future roles like: sales specialist, account manager and customer success. 

What You’ll Do

• The Global Sales Growth team executes on our inbound and outbound sales strategy that supports the hyper-growth & scale of ThousandEyes. You will have the chance to implement creative processes along the way to generate new opportunities from inbound marketing qualified leads and high propensity to buy account lists. 

Qualifications

• Use Phone/Email/LinkedIn to connect with prospective customers.
• Follow up, manage, and drive qualified inbound marketing leads to sales accepted opportunities with the mission to effectively grow sales pipeline to achieve revenue goals.
• Utilize and leverage our various sales and lead generation tools to identify, develop and manage marketing leads effectively.
• Learn & understand how ThousandEyes solutions address various customer pain points.
• Be able to communicate ThousandEyes value prop to C-level executives and decision makers.
• Identify and source sales opportunities that align with the ideal customer profile for ThousandEyes for the purposes of maximizing solution value and product adoption. 
• Generate new opportunities for Account Executives
• Work side by side with Cisco Account Managers and other Cisco sales specialists to help drive ThousandEyes revenue growth. 
• Acquire, update and maintain contact information within the Salesforce CRM, providing the account team with information to ensure opportunities are understood and next steps are clearly identified.
• Work in coordination with sales specialists, sales engineers and account teams to identify potential customers, qualify and schedule demonstrations.
• Weekly review of leads developed, new leads added and any field sales intelligence; keep records and generate reports on all phases of activities.
• Keep informed on new products, services, and other general information of interest to customers, through successful completion of sales training and self-study.
• Manage and maintain a pipeline of interested prospects.
• Prospect and qualify potential customers, within an assigned geographic territory,
• Collaborate with Marketing & Sales in executing various demand generation campaigns.
• Invite and drive attendance to company events and regional trade shows.
• Foster mutually beneficial relationships with ThousandEyes customers and partners in a consistent, effective, and professional manner.
• Develop your SaaS sales career through ongoing training and 1:1 coaching.

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

US – COMPENSATION RANGE – MESSAGE TO APPLICANTS83,800 USD - 115,600 USD

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.