Third Party Risk Management (TPRM) Product Manager
About the Team
Third Party Risk Management (TPRM)’s mission is to reduce extended enterprise risk at Vanguard. We protect Vanguard through our stewardship of the third-party risk lifecycle and enable strategic, risk informed decisions. Within TPRM Strategy and Governance, the Technology Strategy team owns the ServiceNow TPRM module, which enables Vanguard’s third-party risk management lifecycle - from onboarding through ongoing monitoring and governance.
As a TPRM Product Manager, you'll play a key role in shaping how TPRM technology capabilities evolve, support enterprise transformation priorities, and deliver meaningful improvements in how Vanguard manages third-party risk.
This is a hands-on role with strong cross-functional exposure. You'll work closely with business stakeholders, technology partners, architects, and delivery teams to continuously enhance TPRM capabilities and deliver solutions that simplify complex risk processes.
This is an exciting time to join the team!
Core Responsibilities
Own the roadmap, OKRs, and backlog for the ServiceNow TPRM module
Translate business strategy into prioritized product outcomes within the TPRM domain
Prioritize enhancements, defects, technical improvements, and BAU work in partnership with IT delivery teams
Drive day-to-day product decisions across the TPRM module and its integrations with other enterprise systems
Partner with stakeholders across Risk, Technology, Procurement, Legal, and others to understand business needs and deliver impactful solutions
Develop a deep understanding of user pain points and use data, feedback, and operational metrics to improve product experience
Define and monitor success metrics, adoption, and outcomes to ensure delivered capabilities achieve intended value
Identify opportunities to leverage workflow automation, AI-enabled capabilities, and modern ServiceNow features to improve efficiency and user experience
Support change management efforts to drive adoption of new capabilities
Champion Agile product management practices and contribute to a culture of continuous improvement
Qualifications
Demonstrated experience owning enterprise products
Strong Agile product management experience with ability to translate strategy into execution
Experience supporting organizational change and driving adoption of technology capabilities
Ability to balance strategic thinking with hands-on execution and prioritization
Strong analytical and problem-solving skills with a customer-first mindset
Excellent relationship management skills with ability to influence across a complex enterprise
Outstanding communication skills with experience engaging both technical teams and senior stakeholders
Experience with ServiceNow or similar enterprise workflow platforms is a plus
Familiarity with Third Party Risk Management or related domains is a plus
What Success Looks Like
During your first year, you'll:
Build trusted partnerships across business and technology organizations
Deliver high-impact enhancements that improve user experience and operational efficiency
Establish and execute a clear product roadmap aligned with TPRM priorities
Drive adoption of new capabilities through effective change management
Contribute to the next phase of Vanguard’s TPRM transformation
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Skills Required
- Demonstrated experience owning enterprise products
- Strong Agile product management experience with ability to translate strategy into execution
- Experience supporting organizational change and driving adoption of technology capabilities
- Ability to balance strategic thinking with hands-on execution and prioritization
- Strong analytical and problem-solving skills with a customer-first mindset
- Excellent relationship management and influencing skills across a complex enterprise
- Outstanding communication skills engaging technical teams and senior stakeholders
- Experience with ServiceNow or similar enterprise workflow platforms
- Familiarity with Third Party Risk Management or related domains
Vanguard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.
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Retirement Support — Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
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Affordable Benefits — Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.
Vanguard Insights
What We Do
We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.
