This Product Manager will support the launch and scale the Vanguard Debit Card Program, a high-visibility initiative that will expand the Cash Plus account into everyday spending. This role will focus on delivering a best-in-class mobile experience, helping clients seamlessly manage, control, and engage with their debit card directly within the Vanguard app.
Why this role matters and why it's exciting!
- Build and enhance the mobile debit card experience within the Vanguard app, creating a seamless and intuitive client journey.
- Lead SDK integrations and technical partnerships required to deliver debit card capabilities and embedded experiences.
- Define and deliver a unified in-app card controls experience, enabling clients to manage their card, alerts, and preferences within a single destination.
Ability and desire to shift seamlessly between client experience strategy and technical product execution.
Core Responsibilities:
- Leads digital product management activities for multiple digital
products, or one strategic product. - Collaborates with cross-functional teams to create best practices that drive significant change to the client experience.digital product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary.
- Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.
- Leads the planning, development and implementation of new digital products. Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans.
- Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
- Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
- Participates in special projects and performs other duties as assigned.
Qualifications:
- Payments experience not required; familiarity with transactional workflows, digital wallets, or card-based products is a plus.
- Passion for creating intuitive, client-centered mobile experiences.
- Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
- Minimum of five years related work experience. Two years of leading large cross-functional teams on major organizational projects preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Skills Required
- Minimum of five years related work experience
- Undergraduate degree or equivalent combination of training and experience
- Passion for creating intuitive, client-centered mobile experiences
- Ability and desire to shift between client experience strategy and technical product execution
- Experience leading SDK integrations and technical partnerships
- Familiarity with transactional workflows, digital wallets, or card-based products
- Graduate degree
- Two years of leading large cross-functional teams on major organizational projects
Vanguard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.
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Retirement Support — Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
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Affordable Benefits — Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.
Vanguard Insights
What We Do
We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.
