Third Party Risk Management, SVP

This role is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

The role will dedicate the majority of their time focused on ensuring effective risk management practices are in place for those external third party relationships which carry the highest degree of risk for Citi’s businesses. The role requires in depth business product knowledge and expertise to ensure risk management for in-scope third party relationships. The role will work in concert with business, operations and technology teams, as well as internal functions, to identify, manage and mitigate risk. It will be supported by the Third Party management operations team, which is responsible for the execution of standard third party risk management activities that can be conducted centrally to drive operational efficiencies.

Responsibilities:

• Manage end to end TPM life cycle and associated risks for in scope supplier relationships.
• Gain thorough knowledge and understanding of Citi Third Party Risk Management requirements.
• Represent business leadership to coordinate and facilitate Third Party Risk Management activities.
• Evaluate current market conditions and provide insight on trends/issues that may impact the business using external Third Parties.
• Complete or provide advice to BAO on the Risk Assessment for Third Party, identify any significant changes in relationship to trigger update of Risk Assessment process.
• Verify third party’s compliance to required policies and controls and manage TPM related MCA requirements for entire SMB Tech.
• Interact with third parties on escalations of non-performance and contractual issues to drive resolution when appropriate.
• Verify that Third Party contracts (e.g. Statements of Work) are properly executed and uploaded in Citi’s Contract Management System, working with the P&TPM organization if re-negotiations are required.
• In conjunction with the business and operations teams, review, prioritize, assess, and act on results of TPRM assessments/controls with the proper support from various internal functions (e.g., IS, CoB, DPO, Export, Credit Risk, Country Risk, Financial Evaluations)
• Define risk mitigation strategies and risk exceptions based on the business’ risk appetite. Facilitate Own remediation of issues or gaps identified as part of ongoing monitoring.
• Provide thought leadership to drive supplier optimization and efficiencies based on Third Parties risk profiles, performance, and risk trends.
• Serve as point of contact for Internal and External audits and ensure that third party’s remediation of audit or exam issues is sufficient and escalate, as necessary.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create  accountability with those who fail to maintain these standards.
• Act as a SME for all TPM related efforts, initiatives and remediation efforts for SMB Tech.
• Collaborate with team members to effectively respond to various TPM deliverables. Closely monitor various risk indicators, timely escalate issues as required, and drive remediation efforts.
• Support end to end lifecycle of the inter-affiliate relationships across SMB Tech.

• 10+ years of relevant experience in Third Party risk management and/or regulatory compliance function in one or more of the following risk disciplines: technology risk, business continuity, operational risk, supplier risk, or audit and controls.
• Excellent knowledge of Microsoft SharePoint and ability automate routine tasks to drive efficiency.
• Good knowledge of excel vba, powerquery etc. for effective management of various risk reports and automation opportunities.
• Excellent data analysis, representation (Excel, PowerPoint, SharePoint etc.) and presentation skills.
• Broad knowledge of key risk areas, with strong understanding of supplier or third party risk impact in a financial services
• Excellent communication skills in English, both oral and written, with the ability to articulate complex and sensitive issues to management. Local language requirements as applicable to organize and prioritize multiple deliverables while working with minimal supervision in a large, global corporate environment.

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