Third Party Risk Analyst

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:
The Third Party Risk Analyst is responsible for conducting risk assessments of new and existing vendors, ensuring compliance with mortgage industry standards and regulatory requirements, and collaborating with Vendor Management, Procurement, Legal, and business units to establish and maintain appropriate service level agreements (SLAs). This role maintains the vendor lifecycle by conducting reviews, tracking remediation plans and control gaps, and reviewing annual documentation updates. 

Job Responsibilities:

• Manage and oversee comprehensive third party risk assessments for new and existing vendors.
• Evaluate vendor compliance with mortgage industry standards, FNMA/FHLMC requirements, and regulatory requirements.
• Partner with Vendor Management, Procurement, Legal, and business units to ensure appropriate service level agreements (SLAs). 
• Maintain the vendor lifecycle process including periodic reviews based on vendor’s risk tier.
• Track and follow up on vendor remediation plans, exceptions, and control gaps.
• Review annual documentation updates.
• Identify operational, financial, information security, compliance, and reputational risks to third party partnerships.
• Prepare and deliver clear reports for management, internal audit, and regulatory review.
• Ensure third-party oversight aligns with mortgage-specific requirements, including FNMA and FHLMC Seller/Servicer Guides, CFPB service provider expectations, and applicable privacy and information security regulations (GLBA and related laws).
• Support audit and regulatory examinations by providing documentation and explanations for third party risk controls.

Qualifications and Skills:

• Bachelor’s degree.
• 2+ years of experience in third party risk management, vendor management, mortgage operations, compliance, or audit.
• Understanding of mortgage industry regulations and investor requirements.
• Highly organized, efficient, and detail oriented. 
• Skilled in interpreting contract language, including termination clauses, licensing terms, and renewal structures.
• Excellent customer service skills, with a commitment to meeting the expectations and requirements of internal teams and external customers.
• Proficient in Microsoft Office Suite. 

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. 
 

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