We're looking for a Data Analyst to join our Customer Success team and lead the delivery of data-driven solutions for game studios. In this role, you will own the onboarding journey, serve as a trusted analytics advisor, and help build a data-first culture within our customers' organizations.
Key Responsibilities
• Drive Customer Onboarding: Guide customers through the onboarding process for ThinkingData's behavior analytics platform — including data collection design, SDK and event validation, and dashboard setup.
• Be the Analytics Expert: Act as a strategic partner to customers, helping translate business goals into measurable data strategies across collection, analysis, and reporting.
• Enable Data-Driven Culture: Provide ongoing consultation to support customers' digital transformation and promote best practices for data-informed decision-making.
• Industry-Focused Guidance: Research and curate analytics best practices tailored to game genres, lifecycle stages (soft launch, LiveOps), and business models (IAP, IAA, hybrid).
• Deep-Dive Analytics: Apply descriptive and diagnostic analysis to uncover gameplay trends, monetization bottlenecks, and user segmentation opportunities.
• Customer Support & Training: Be responsive to product questions, troubleshooting requests, and on-site or remote training needs.
• Knowledge Sharing: Contribute to internal knowledge bases covering analytical techniques, success stories, and game-specific metric frameworks.
Qualifications Required:
• Bachelor's degree or higher in Mathematics, Statistics, Computer Science, or a related field
• 5+ years of experience in data analytics, preferably in gaming or digital product environments
• Strong SQL skills and experience building reports and dashboards
• Experience defining and analyzing key business metrics (e.g., retention, LTV, conversion funnels)
• Solid understanding of how analytics ties into product development, marketing, and operations
• Excellent communication, documentation, and presentation skills
• Proactive, self-motivated, and comfortable working across customers and internal teams
Preferred:
• Familiarity with big data technologies (e.g., data lakes, ETL pipelines)
• Experience with product analytics platforms (ThinkingData, Amplitude, GameAnalytics, Mixpanel)
• Understanding of LiveOps, AB testing, and in-game economy metrics
• Ability to balance hands-on analytics with customer-facing responsibilities
Why Join Us
• Shape the US expansion of one of the world’s most advanced game analytics platforms
• Work closely with leading developers and publishers across all genres and platforms
• Take ownership of high-impact projects across onboarding, strategy, and support
• Be part of a fast-growing, global team with a gamer-first mindset
• Competitive salary, equity options, and a flexible, remote-friendly culture
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What We Do
IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more. Besides our established IT services, our new business now is quickly extending to one-stop HR Solution Services, including Oversea Branch Setup Consulting, Compensation & Benefits Policy Consulting, Payroll Management Service, Talent Recruiting, and Employer Branding to satisfy our clients’ fast business expansion requirement. We have built our business on our company-wide commitment to continually overdeliver on the high expectations of our clients, employees, and business partners. The secret to our success is that our unified team works harder, faster, smarter, and more collaboratively than anyone else in the talent acquisition business. In addition to the immense talent and proprietary technology, IntelliPro Group is proud to offer continual professional development and extraordinary benefits to both consultants and full-time employees.
