Theatre Specialist

Reposted Yesterday
Be an Early Applicant
Campus, IL, USA
In-Office
17-17 Hourly
Junior
Edtech
The Role
Provide front-of-house and box office support for college theatre events: sell and track tickets, handle payments and reconciliations, coordinate volunteers, train staff on guest relations and safety, perform administrative duties, and use office and ticketing software to produce reports and maintain records.
Summary Generated by Built In
Join our team!

What We Offer

At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.

About this roleResponsible for providing administrative and operational support to front of house and box office operations. Oversees event ticket sales and ensures the safe and orderly assembly of all people attending events. Must be able to work evenings, weekends, and possibly during holidays.

What a day of a Theatre Specialist looks like:

  • Sells and tracks tickets to events. Assists with box office operations and ticketing software maintenance.

  • Receives payments, balances, and closes cash drawers or computers. Assists with daily deposits and account reconciliations.

  • Coordinates front of house operations during events, including the scheduling of volunteers. Canvases customers to determine service performance and delivery satisfaction.

  • Conducts training programs for volunteer workers, including but not limited to guest relations, safety, and evacuation procedures.

  • Performs administrative duties that require a broad and comprehensive knowledge of the organization’s policies and operations.

  • Provides information to the public, students, and staff regarding programs and services of a department, campus, or College.

  • Leads the work of indirect reports.

  • Uses various software and systems to create documents, spreadsheets and reports, maintain records and files, and process payroll, budget, and purchase requests

  • Performs other job-related duties as assigned.

We’d love to hear from you if you have the following:

Education and Experience:

  • High school diploma or GED

  • One year of related experience

Knowledge of:

  • Microsoft Office Professional or similar application

Skilled in:                

  • Managing and resolving conflict in a positive manner

  • Attention to detail while maintaining effective time and task management

Ability to:

  • Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public

  • Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service

Licenses, Registration, Certifications, or Special Requirements:

  • Regular physical attendance required

Preferred, but not a must:

Education and Experience:

  • Associate’s degree

  • Experience in box office operations including the utilization of ticketing software

Work Environment and Physical Demand:

  • Reach and grasp objects

  • Stoop, bend, kneel, crouch, or crawl

  • Stand for extended periods of time

  • Use of video display terminal

  • Use of manual dexterity and fine motor skills

  • Communicate information orally and in writing

  • Receive and understand information through oral and written communication

  • Proofread and check documents for accuracy

  • Work a fluctuating work schedule

This job description is intended to be generic in nature and describe the essential functions of the job.  It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority. Certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in the employment by the state and its political subdivisions and are encouraged to apply for the positions being filled.

The minimum base pay for this position starts at $16.51 per hour; however, the offer may vary based on the candidate’s education and experience.

Wait, there is more!
  • Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.

  • Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution.

  • Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more.

  • Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.

  • Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.

  • Professional Development: Leadership programs, professional learning workshops, and more.

  • Retirement Investments: State retirement plan options and voluntary 403(b) and 457 plans.

READY TO APPLY? Here's your application preparation!

Please review the following information to apply for a position at Palm Beach State College:

  • Carefully review the minimum qualifications advertised for the available position, as only applicants meeting the minimum requirements will be considered.

  • Background Check/ Drug Screen may be required based on the specific requirements of the position for which the application is being submitted. Employment is contingent upon passing a drug test and completing a criminal background investigation.

  • An essential goal of the Office of Human Resources is to respond to all applicants once a selection is made. Please take notice of the position closing date advertised. Whenever positions are filled, the Office of Human Resources responds to all applicants who have submitted applications.

  • The College conducts its employment activity within the State of Florida except for occasional brief and temporary pre-approved periods related to college travel.

Application Deadline

This position will close on June 29, 2026 at 11:59pm

Skills Required

  • High school diploma or GED
  • One year of related experience
  • Ability to work evenings, weekends, and possibly holidays
  • Microsoft Office Professional or similar application
  • Cash handling, balancing drawers, deposits, and account reconciliations
  • Manage and resolve conflict in a positive manner
  • Attention to detail and effective time and task management
  • Effective verbal and written communication
  • Ability to interact positively with diverse populations
  • Regular physical attendance
  • Associate's degree
  • Experience in box office operations including utilization of ticketing software
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The Company
2,985 Employees
Year Founded: 1933

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