Theater Operations Assistant (Box Office)

Hours: 10 - 15 hours per week 

Compensation: $15/hour

Availability: Must be available to work nights and weekends during each theatre production. Some additional hours may be scheduled for rehearsals, shop work, and preparation outside of performance weeks. 

Position Summary: 
The Theatre Operations Assistant plays a vital role in supporting the University of Wisconsin–Superior Theatre Program. This position provides hands-on experience in front-of-house operations, marketing, and scenic and costume shop support while helping to create a welcoming and professional environment for audiences and artists. The assistant contributes directly to the success of productions and the growth of the program. 

Duties include (but are not limited to): 

• Balance cash register and credit card machine after each performance 
• Take phone and walk-up reservations for productions 
• Organize and prepare reservations for theatre productions 
• Complete and distribute FOH performance reports  
• Respond to phone messages in a timely manner 
• Assist with social media and marketing for theatre productions 
• Help prepare and distribute flyers, posters, and programs as needed 
• Distribute promotional materials on campus and in the Superior community 
• Create and update theatre display cases for each production 
• Update mailing lists 
• Maintain cleanliness and organization of the box office 
• Assist in the scenic shop and costume shop as assigned by supervisors 
• Maintain a clean and organized green room 
• Provide support for rehearsals and theatre operations as scheduled outside of performance dates 
• Perform other duties as assigned 

Skills Developed in this Role: 

• Customer service and communication skills through direct interaction with patrons 
• Marketing and promotional skills in both print and digital platforms 
• Organizational and financial management through box office operations 
• Teamwork and collaboration across production, scenic, and costume areas 
• Adaptability and problem-solving in a fast-paced production environment 

Notice to New Employees: Employment will require a criminal background check. A pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.

The University will not reveal the identities of applicants who request confidentiality in writing, except that the identities of ‘final candidates’ must be revealed upon request. According to the Attorney General, ‘final candidates’ under Wisconsin law means the five candidates who are considered most qualified for the position. See Wis. Stat. Sec. 19.36(7)(a).

Employment will require a criminal background check, and if you have prior work history within the last seven years with Universities of Wisconsin or State of Wisconsin agencies, a personnel file review check for employee misconduct. It will also require your references to answer questions regarding employee misconduct, sexual violence and sexual harassment. The University reserves the right to check references with notice given to the candidates at the appropriate time in the process.

Employment is subject to federal laws that require verification of identity and legal right to work in the United States as required by the Immigration Reform and Control Act.

For UW-Superior campus safety information and crime statistics, review the Annual Security Report or contact the University Police Department Safety at 715-394-8114 for a printed copy.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.