Santen is a specialized life sciences company with a proud 130-year heritage focused exclusively on ophthalmology. As a Japan-originated, global company with our footprint in over 60 countries, we are dedicated to delivering innovative treatments and digital solutions for eye health and addressing vision-related social issues for people around the world.
Santen Thailand is expanding and we are looking for a talented and dedicated Sales Representative to join our team. The position will be located in the Lower Northern Area of Thailand.
As a Medical Representative, you will drive territory growth by promoting company products to healthcare professionals and building lasting customer relationships. This role focuses on executing strategic marketing plans, navigating complex procurement challenges—such as e-bidding and price policies—and collaborating with the sales team to deliver impactful product presentations. Ultimately, the position ensures optimal product positioning and the achievement of sales targets through ethical, compliant engagement and continuous market adaptation.
Job DescriptionWhat you will do
1. Territory & Activity Planning:
- Plan and manage assigned territory to ensure optimal coverage and visit frequency based on customer segmentation.
- Develop and execute call plans aligned with sales cycle priorities and objectives.
- Maintain accurate and up‑to‑date customer profiles in CRM systems.
2. Sales & Promotion Execution
- Conduct regular face‑to‑face visits with targeted healthcare professionals (HCPs) such as physicians and pharmacists.
- Deliver high‑quality product presentations in line with approved marketing messages and promotional guidelines.
- Communicate product features, benefits, and clinical value effectively to drive recommendation and usage.
3. Customer Relationship Management
- Build and maintain strong, professional relationships with key customers and opinion leaders.
- Understand customer needs and tailor communication to provide added value.
- Support customer initiatives such as meetings, seminars, and congress participation.
4. Product & Market Knowledge
- Maintain strong knowledge of the company’s product portfolio, disease areas, and competitive landscape.
- Continuously update scientific and market knowledge through training and self‑learning.
- Accurately communicate approved medical and product information.
5. Reporting & Compliance
- Complete daily, weekly, and monthly activity and sales reports accurately and on time.
- Ensure full compliance with company SOPs, local regulations, and the company code of ethics.
What you will bring to the role
- Bachelor's degree in Science or related field
- Experience as Sales professionals minimum for three years
- Knowledge of selling skill, presentation skill, strong interpersonal and communication skills, problem solving thinking
- Proactive, highly motivated, well-organized and high spirit of team work
Top Skills
What We Do
As a specialized company dedicated to ophthalmology, Santen carries out research, development, marketing, and sales of pharmaceuticals, over-the-counter products, and medical devices. Santen is the market leader for prescription ophthalmic pharmaceuticals in Japan and its products now reach patients in over 60 countries. With scientific knowledge and organizational capabilities nurtured over a 130-year history, Santen provides products and services to contribute to the well-being of patients, their loved ones and consequently to society. Santen Pharmaceutical Official Social Media Global Terms of Use https://www.santen.com/en/legal
