The Role
Serve as the technical bridge between CADDi and prospects: collaborate with sales to design bespoke demos, architect solutions, quantify ROI with data-driven models, build business cases, maintain stakeholder relationships, and feed customer insights to product teams to drive adoption in manufacturing supply chains.
Summary Generated by Built In
- With the mission of "Unleashing the potential of the manufacturing industry," CADDi strives to create a world that can realize each manufacturer’s strength to create a flat, non-hierarchical relationship between customers and manufacturers.
- We are challenging to transform the entire manufacturing supply chain from both upstream and downstream and to create an infrastructure that encourages companies with global potential to grow.
- We welcome those who can share CADDi's mission, vision, and culture.
- As a Pre-Sales Solution Consultant at CADDI, you will serve as the primary technical bridge between our innovative manufacturing solutions and our prospective clients.
- You are not just a product expert; you are a strategic advisor who understands the deep-seated inefficiencies in the manufacturing supply chain.
- You will partner with Field Sales to diagnose customer "pain points," design high-impact use cases, and demonstrate how CADDI’s AI-driven platform transforms "dark data" into measurable ROI.
JOB RESPONSIBILITIES
- Pre-Sales Strategy & Execution
- Strategic Partnerships: Collaborate closely with the Field Sales team to drive the technical sales cycle from initial discovery to successful trial/POC.
- Customized Demos: Design and deliver compelling product demonstrations that speak directly to the customer’s specific operational challenges.
- Solution Architecture: Analyze complex customer workflows to identify gaps and introduce potential use cases where CADDI can provide immediate value.
- Value Engineering & ROI
- ROI Calculation: Develop data-driven financial models to quantify the impact of CADDI on a customer’s bottom line (e.g., reducing procurement costs, minimizing duplicate parts, and accelerating design cycles).
- Business Case Development: Help customers build internal buy-in by translating technical features into executive-level business outcomes.
- Account Management & Engagement
- Relationship Building: Establish yourself as a trusted advisor to key stakeholders, including Procurement Heads, Engineering Managers, and CTOs.
- Continuous Engagement: Proactively check in with accounts to gather feedback, address concerns, and ensure the solution remains aligned with their evolving business goals.
- Customer Advocacy: Act as a liaison between the customer and our Product team to ensure user feedback informs our future roadmap.
- Product & Domain Expertise
- Continuous Learning: Maintain an expert-level understanding of CADDI’s products and the underlying AI technology.
- Market Intelligence: Stay ahead of industry trends in Industry 4.0, digital transformation, and manufacturing supply chain management.
Requirements
Qualifications
BASIC QUALIFICATIONS
- Minimum 5 years of experience in Pre-Sales, Solutions Consulting, or Technical Account Management roles
- Strong hands-on experience working with manufacturing clients, with a deep understanding of manufacturing operations and business processes (e.g., procurement, production planning, supply chain, quality control)
- Proven track record of driving complex solution sales in the software industry, especially in manufacturing-focused solutions
- Experience leading or supporting digital transformation initiatives within manufacturing organizations
- Ability to understand clients' operational workflows and design/implement solutions aligned with their manufacturing processes
- Native Thai and Professional English skills
- Able to drive to visit customer sites in upcountry areas
PREFERRED QUALIFICATIONS
- Experience in the manufacturing or relevant industry
- Proven sales experience in software industry
- Track record of over-achieving quota
- Ability to multitasking, prioritize, and manage time effectively
- Experience in business development, consulting, or digital transformation project
- Japanese Language is plus but not required
Benefits
Working hours
Monday to Friday 8:00 - 17:00 (Rest period: 12:00-13:00)
Holidays
- Annual paid leave: 12 days
- Sick Leave
- Personal Leave
- Maternity Leave
- Military Service Leave
- Sterilization Leave
- Training Leave
Benefits
- 1-month fixed bonus
- Salary review: twice a year
- Social insurance
- Allowances: Commuting, Car & Fuel, Telephone, etc.
- Annual health check-up
- Group health insurance
- Provident fund
- Internal training programs
- Company awards
- Stock Options
- Hybrid work environment
- Free lunch and drink every two weeks on Fridays
- Others: Win Party, team building activities, etc.
Skills Required
- 5+ years in Pre-Sales, Solutions Consulting, or Technical Account Management
- Strong background in SaaS business, CRM, MA or peripheral tools, or Manufacturing
- Analytical mindset; ability to work with data and build persuasive business cases
- Exceptional communication and storytelling skills
- Advanced analytical and critical thinking; drive complex decision making
- Willingness to be hands-on, take ownership, and deliver results
- In-depth knowledge of sales strategies, marketing, and customer success
- Native Thai and professional English language skills
- Ability to drive to visit customer sites in upcountry areas
- Experience in the manufacturing or relevant industry
- Proven sales experience in the software industry
- Track record of over-achieving quota
- Ability to multitask, prioritize, and manage time effectively
- Experience in business development, consulting, or digital transformation projects
- Japanese language skills
CADDi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CADDi and has not been reviewed or approved by CADDi.
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Healthcare Strength — Employer-paid medical, dental, and vision coverage is described as being fully covered for employees in some U.S. postings, which stands out as a strong core benefit. The package is also described as comprehensive across health and wellness, including mental health benefits in some listings.
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Retirement Support — A 401(k) with company match is repeatedly listed, including references to a day-one match and a specific match percentage in at least one posting. This suggests meaningful support for long-term savings compared with many early-stage employers.
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Equity Value & Accessibility — Stock options or equity are frequently included as a standard component of total rewards, indicating participation in company upside is part of the package. Some descriptions frame equity alongside structured reviews, implying an emphasis on longer-term value rather than only cash pay.
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The Company
What We Do
CADDi is a global supply chain company on a mission to "unleash the potential of manufacturing". The company strives to transform the manufacturing industry through its primary offering "CADDi Manufacturing", a one-stop service for procurement and manufacturing that utilizes original technologies to optimize quality, cost, and delivery within its supply chain infrastructure. In mid-2022, CADDi launched "CADDi Drawer," a cloud-based data utilization system to further digital transformation in the manufacturing industry.
