The Role
Serve as the technical bridge between CADDi and prospects: collaborate with sales to design bespoke demos, architect solutions, quantify ROI with data-driven models, build business cases, maintain stakeholder relationships, and feed customer insights to product teams to drive adoption in manufacturing supply chains.
Summary Generated by Built In
- With the mission of "Unleashing the potential of the manufacturing industry," CADDi strives to create a world that can realize each manufacturer’s strength to create a flat, non-hierarchical relationship between customers and manufacturers.
- We are challenging to transform the entire manufacturing supply chain from both upstream and downstream and to create an infrastructure that encourages companies with global potential to grow.
- We welcome those who can share CADDi's mission, vision, and culture.
- As a Pre-Sales Solution Consultant at CADDI, you will serve as the primary technical bridge between our innovative manufacturing solutions and our prospective clients.
- You are not just a product expert; you are a strategic advisor who understands the deep-seated inefficiencies in the manufacturing supply chain.
- You will partner with Field Sales to diagnose customer "pain points," design high-impact use cases, and demonstrate how CADDI’s AI-driven platform transforms "dark data" into measurable ROI.
JOB RESPONSIBILITIES
- Pre-Sales Strategy & Execution
- Strategic Partnerships: Collaborate closely with the Field Sales team to drive the technical sales cycle from initial discovery to successful trial/POC.
- Customized Demos: Design and deliver compelling product demonstrations that speak directly to the customer’s specific operational challenges.
- Solution Architecture: Analyze complex customer workflows to identify gaps and introduce potential use cases where CADDI can provide immediate value.
- Value Engineering & ROI
- ROI Calculation: Develop data-driven financial models to quantify the impact of CADDI on a customer’s bottom line (e.g., reducing procurement costs, minimizing duplicate parts, and accelerating design cycles).
- Business Case Development: Help customers build internal buy-in by translating technical features into executive-level business outcomes.
- Account Management & Engagement
- Relationship Building: Establish yourself as a trusted advisor to key stakeholders, including Procurement Heads, Engineering Managers, and CTOs.
- Continuous Engagement: Proactively check in with accounts to gather feedback, address concerns, and ensure the solution remains aligned with their evolving business goals.
- Customer Advocacy: Act as a liaison between the customer and our Product team to ensure user feedback informs our future roadmap.
- Product & Domain Expertise
- Continuous Learning: Maintain an expert-level understanding of CADDI’s products and the underlying AI technology.
- Market Intelligence: Stay ahead of industry trends in Industry 4.0, digital transformation, and manufacturing supply chain management.
Requirements
Qualifications
BASIC QUALIFICATIONS
- Minimum 5 years of experience in Pre-Sales, Solutions Consulting, or Technical Account Management roles
- Strong hands-on experience working with manufacturing clients, with a deep understanding of manufacturing operations and business processes (e.g., procurement, production planning, supply chain, quality control)
- Proven track record of driving complex solution sales in the software industry, especially in manufacturing-focused solutions
- Experience leading or supporting digital transformation initiatives within manufacturing organizations
- Ability to understand clients' operational workflows and design/implement solutions aligned with their manufacturing processes
- Native Thai and Professional English skills
- Able to drive to visit customer sites in upcountry areas
PREFERRED QUALIFICATIONS
- Experience in the manufacturing or relevant industry
- Proven sales experience in software industry
- Track record of over-achieving quota
- Ability to multitasking, prioritize, and manage time effectively
- Experience in business development, consulting, or digital transformation project
- Japanese Language is plus but not required
Benefits
Working hours
Monday to Friday 8:00 - 17:00 (Rest period: 12:00-13:00)
Holidays
- Annual paid leave: 12 days
- Sick Leave
- Personal Leave
- Maternity Leave
- Military Service Leave
- Sterilization Leave
- Training Leave
Benefits
- 1-month fixed bonus
- Salary review: twice a year
- Social insurance
- Allowances: Commuting, Car & Fuel, Telephone, etc.
- Annual health check-up
- Group health insurance
- Provident fund
- Internal training programs
- Company awards
- Stock Options
- Hybrid work environment
- Free lunch and drink every two weeks on Fridays
- Others: Win Party, team building activities, etc.
Top Skills
AI
CRM
Marketing Automation
SaaS
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The Company
What We Do
CADDi is a global supply chain company on a mission to "unleash the potential of manufacturing". The company strives to transform the manufacturing industry through its primary offering "CADDi Manufacturing", a one-stop service for procurement and manufacturing that utilizes original technologies to optimize quality, cost, and delivery within its supply chain infrastructure. In mid-2022, CADDi launched "CADDi Drawer," a cloud-based data utilization system to further digital transformation in the manufacturing industry.
