Testing CoE Business Management VP

Job Description
Job summary:
The newly established Testing Center of Excellence has implemented a number of internal Business Management and Product Support processes and strategies, and continued to expand into new areas of coverage. As a result, there is a need to add additional support in the form of a flexible resource with the ability to act effectively as a liaison between Testing Leadership and Support and engage in strategic efforts on behalf of Leadership to optimize and improve the testing environment. You will report to the Business Management Office and aid Executive and Managing Directors, as needed.
Job responsibilities:

• Support Executive and Managing Directors by acting as a liaison in the delivery and receipt of key information such as budget, onboarding efforts, communication requirements, internal job aid requirements, tooling updates, internal charters, matter relating to location strategy and more.
• Assist with the preparation of data and presentations for key internal meetings such as business reviews and initiative tracking.
• Coordinate communication and the distribution/cascade of key information as needed throughout the teams being supported.
• Participate in expansion and key process improvement initiatives to maintain a highly effective and controlled environment.
• Develop and manage project plan updates and report-outs using designated tools and processes.
• Develop a detailed understanding of current state processes, identify weaknesses, gaps, and/or opportunities for improvement and propose solutions to increase the efficiency of information flow between different business areas.
• Address other areas of need identified by Executive and Managing Directors as identified and appropriate

Required qualifications, capabilities, and skills:

• Qualified graduate with minimum 12 years of prior experience in Control Management and/or Conduct, Compliance, and Operational Risk
• Minimum 2+ years' of experience in supervisory, process, or project management roles
• Strong understanding of audit, control, and testing processes
• Strong analytical, critical thinking, and problem-solving skills
• Ability to effectively interact with all levels of management, including cross-functional stakeholders
• Advanced Excel, PowerPoint, Word, and Teams skills
• Excellent oral and written communication as well as interpersonal, collaboration and influencing skills
• Ability to maintain a highly organized environment and work independently

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.