Test Manager – VA LGY

Overview

The Test Manager – VA LGY provides program-wide quality assurance leadership, setting testing standards, mentoring testers, and overseeing execution and reporting across development teams. The role leads test planning and execution; formulates go/no‑go recommendations from metrics, progress, and defect status; communicates as the primary liaison; and coordinates work plans, status tracking, and high‑quality deliverables. This leader demonstrates ownership and proactive leadership, identifies efficient solutions to tough challenges and guides the team to implement them, builds a culture of teamwork, and maintains excellent client relationships. Success requires a bachelor’s degree with 5 years of relevant experience (or equivalent), excellent written and verbal communication, strong analytical problem‑solving, the ability to shift priorities, leadership amid ambiguity, and perseverance to drive outcomes.

Key Functions

• Provide overall quality assurance leadership for the program, leading the testing team to produce complete, client-ready, high quality work products.
• Oversee quality of test execution across development teams, set testing standards and approaches, and mentor testers.
• Prepare quality assessments, reports, and metrics, formulating go/no-go statements based on reports and metrics, test progress, and defect status.
• Present test improvements and developments in daily progress meetings.
• Act as the main liaison communicating between the team and the rest of the internal and external organization.
• Lead execution of planned test cases, ensuring that all test results are correctly recorded against the system.
• Develop detailed work plans for engagements, status tracking and reporting, and production of high quality deliverables for clients, coordinating all testing roles and responsibilities within teams.
• Be responsible for all Test, Test Tools Development, and configuration management activities.
• Demonstrate ownership and accountability to drive successful results and outcomes for the team.
• Consistently demonstrate proactive leadership.
• Identify optimal and efficient solutions to tough challenges to consistently influence positive change and lead the team to implement identified solutions.
• Create a culture of teamwork.
• Maintain excellent client relationships.
• Propose and implement improvement recommendations by building consensus and commitment around corrective action.

Minimum Qualifications

• Bachelor's degree and 5 years of relevant experience.
• An additional 2 years of experience with an Associate's Degree.
• An additional 4 years of experience with a high school diploma.
• Excellent verbal and written communications skills.
• Strong attention to detail with proven analytical and problem-solving skills.
• Can easily shift focus between high priority tasks as required.
• Demonstrates leadership in the face of ambiguity, rather than waiting for direction from above.
• Navigates through challenges to consistently get things over the finish line.

Preferred Qualifications or Skills

• Experience with 508 and automated testing tools including JAWS, Selenium, RestAssured.
• Experience with SQL queries in an Oracle DB infrastructure.
• Existing Public Trust clearance at the Department of Veterans Affairs or other federal agency.
• In depth knowledge of the mortgage industry.
• Experience implementing Salesforce and/or AWS solutions for the federal government or Department of Veterans Affairs specifically.
• Experience using JIRA, including the JIRA X-Ray plugin, and Confluence.

Position Details

• Employment type: Full-Time, W2
• Location: 100% Remote (US-based)
• Hours: 40 hours/week with availability during core business hours of 8am-5pm ET
• Start date: ASAP
• Eligibility: Must be eligible to obtain a Public Trust clearance
• Salary: $100,000-$140,000