Location: İstanbul/Ankara
Working Style: Hybrid
Overview
We are looking for a “Test Engineer” responsible for testing the products for our growing QA Team. If you are passionate about serving customers with minimum errors, and preventing possible errors before they occur, we believe this position is just for you!
Who we are :
Sestek is a global technology company helping organizations with Conversational Solutions to be data-driven, increase efficiency, and deliver better experiences for their customers. Sestek’s AI-powered solutions are built by a team of 100+ engineers working on text-to-speech, speech recognition, natural language processing, and voice biometrics technologies. Recently we have been acquired by Unifonic, a leading Communications Platform as a Service (CPaaS) provider.
What we expect :
- Testing the products based on quality and cost criteria, serving customers with minimum errors, and preventing possible errors before they occur
- Applying the decided test methods and methodologies
- Developing new test scenarios and updating test documents according to development processes
- Attending project analysis meetings and contributing to design stages
- Creating test settings on virtual machines, updating and maintaining them if required
- Reporting test results
Who we are looking for :
- Bachelor’s degree in Computer Engineering, Mathematics, Statistics or related area
- Good command of both written and spoken English
- Good team worker and willing to take responsibility
- Having good analytical skills and patient
- Willing to search, learn and use new technologies
- Military service must be completed or postponed for at least two years for male candidates
- Experience with MS SQL Server
- Experience in virtual machine platform Hyper-V or VMware
- Basic knowledge of SQL, Postman, and JMeter
- Basic knowledge of HTML, CSS, JavaScript
- Experience with Selenium and/or Linux would be a plus
What we can offer you :
- A chance to be part of a company specialized in artificial intelligence.
- Flat organizational structure and an energetic team
- Flexible/hybrid working style and you can work in Ankara or İstanbul office.
- Private health insurance, meal card, transportation allowance
- Monthly budget for external activities with your colleagues
- Incentive for graduate and postgraduate studies
- Training opportunities for technical and personal development as well as support for certificate programs related to the field of profession.
- Birthday celebrations, parties, and happy hours, “Welcome to Spring/Fall” events
- Breakfast and healthy snacks at the office all day long.
At Sestek, we believe in the power of diversity, and inclusive organizational culture. All candidates are considered equally regardless of their race, religion, color, age, sex, sexual orientation, gender identity or expression, national or ethnic origin, marital status, family status, disability, genetic characteristics.
Top Skills
What We Do
SESTEK is a conversational automation company working on AI-powered solutions for customer service since 2000. Our R&D team of 100+ engineers develops conversational products built on technologies such as speech recognition (SR), natural language processing (NLP), and voice biometrics. We help digitize customer service operations of 500+ enterprise clients in 20 different countries around the globe.
SESTEK was acquired by Unifonic, one of the leading Communications Platform as a Service (CPaaS) providers, in 2022.
OUR PRODUCTS
Knovvu Virtual Agent
With 100% in-house developed Speech Recognition (SR) and Natural Language Understanding (NLU) technologies, Knovvu Virtual Agent understands customer intent and responds without the need for live agents. Our market-leading speech recognition accuracy rate enables Knovvu Virtual Agent to effectively automate simple tasks, help increase self-service and decrease costs for customer service operations.
Knovvu Analytics
Knovvu Analytics collect 100% of customer interaction data at customer service channels and convert it into meaningful information for decision-makers. The solution provides critical insights to understand customers better and help to improve their experiences. Equipped with advanced quality management tools, Knovvu Analytics enable supervisors to objectively score and maximize agent performance with tangible feedback
Knovvu Biometrics
Monitoring more than 100 unique parameters of the voice, Knovvu Biometrics can authorize callers within seconds. Being a language, accent, or content independent, it provides a seamless experience in real-time.
