Hi, I'm Rita Dias, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.
This role is responsible for reviewing the overall architecture of hardware, software, and networking systems by composing a slightly complex test plan script, executing the tests, documenting the results and analyzing the output. This role also works with Test & Defect Management tools, Test automation tools and scripting languages to complete basic tasks.
What you will be doing:
Design and evolve automated tests that validate business‑critical behavior, integrations, and data integrity.
Use AI tools to accelerate test ideation and automation while owning final quality judgment.
Identify ambiguity, gaps, and risk early—before code is written.
Partner with Product and Development to improve testability and requirement clarity.
Detect false confidence created by automation or AI‑generated artifacts.
Contribute to CI/CD quality gates and release confidence.
Reduce test maintenance cost through resilient automation patterns.
Is this opportunity right for you? We are looking for candidates who have:
3 years of experience as QA.
Experience using AI tools to generate test ideas, test cases, or automation scaffolding.
Ability to iteratively refine AI‑generated tests for correctness, completeness, and maintainability.
Experience leveraging AI to accelerate exploratory, regression, or edge‑case testing.
Ability to identify hallucinated, misleading, or incomplete AI‑generated test coverage.
Strong understanding of coverage vs. confidence and when automation creates false safety.
Comfort acting as the final quality gate for AI‑assisted outputs.
Experience improving brittle tests toward more resilient or self‑adjusting patterns.
Interest in using AI to reduce long‑term test maintenance cost over time.
Ability to read, write, speak and understand the English language in a business environment.
CSGer Perks & Benefits
Work from Home
Employee Belonging Groups
Medical / Dental / Life Insurance
Meal Voucher
Day-care benefits
Paid Vacation, Volunteer, and Holiday Time Off
And so much more!
Location(s):
Brazil RemoteAccommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story:
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.
Skills Required
- 3 years of experience as QA
- Experience using AI tools to generate test ideas, cases, or automation scaffolding
- Ability to iteratively refine AI-generated tests for correctness, completeness, and maintainability
- Experience leveraging AI to accelerate exploratory, regression, or edge-case testing
- Ability to identify hallucinated, misleading, or incomplete AI-generated test coverage
- Strong understanding of coverage vs. confidence and when automation creates false safety
- Comfort acting as the final quality gate for AI-assisted outputs
- Experience improving brittle tests toward more resilient or self-adjusting patterns
- Experience with test and defect management tools, test automation tools, and scripting languages
- Interest in using AI to reduce long-term test maintenance cost
- Ability to read, write, speak and understand English in a business environment
CSG Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CSG and has not been reviewed or approved by CSG.
-
Flexible Benefits — A remote‑first, work‑from‑anywhere approach and paid volunteer time off are emphasized as core parts of the package. This flexibility is highlighted alongside standard health coverage and time‑off offerings.
-
Leave & Time Off Breadth — Unlimited or generous PTO, paid holidays, separate sick time, and parental leave are described as standout elements, with mentions of an optional PTO buyback in some cases. These practices position time off as a notable strength.
-
Retirement Support — A 401(k) with company match and immediate vesting is presented as a strong component of the package. This supports longer‑term financial security for employees.
CSG Insights
What We Do
Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey. That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.
Why Work With Us
We're high on respect and low on ego, making us an easy company to do business with and the best place to work. We cultivate a culture based on integrity, innovation, and impact across all our locations, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world. #ChooseCSG
Gallery
