We are looking for a Test Engineer II to validate CCS applications through manual and automated testing. The role will analyze requirements, create test scenarios, execute tests, identify defects, and support reliable product delivery. The role typically requires at least two years of relevant experience.
Key Responsibilities
- Create and maintain test cases, test scripts, test data, and test plans.
- Perform functional, regression, integration, application, and end-to-end testing.
- Develop and maintain automated tests using Reqnroll/SpecFlow.
- Analyze test results, troubleshoot issues, and perform root-cause analysis.
- Log, track, retest, and communicate software defects.
- Collaborate with Developers, Business Analysts, Product Owners, and support teams.
- Participate in Agile ceremonies, release validation, and production-readiness activities.
- Contribute to test automation improvements and execution through Azure DevOps and Jenkins.
These responsibilities reflect the core expectations for Test Engineer II, including manual and automated testing, requirements analysis, defect investigation, and release participation.
Required Qualifications
- Bachelor’s degree in Computer Science, Engineering, IT, or a related field.
- 2 - 5 years of experience in software testing or test engineering.
- Experience with manual and automated testing.
- Experience with Reqnroll/SpecFlow, Azure DevOps, and Jenkins.
- Knowledge of test management, defect tracking, scripting, and SQL.
- Strong analytical, troubleshooting, communication, and collaboration skills.
Preferred
- Experience testing CCS, billing, customer-care, order-management, or other enterprise systems.
- Exposure to mainframe or transaction-processing environments.
- Experience with release validation and production-readiness testing.
Location(s):
India RemoteAccommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story:
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.
Skills Required
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field
- 2-5 years of experience in software testing or test engineering
- Experience with manual and automated testing
- Experience with Reqnroll or SpecFlow
- Experience with Azure DevOps and Jenkins
- Knowledge of test management, defect tracking, scripting, and SQL
- Strong analytical, troubleshooting, communication, and collaboration skills
- Experience testing CCS, billing, customer-care, order-management, or other enterprise systems
- Exposure to mainframe or transaction-processing environments
- Experience with release validation and production-readiness testing
CSG Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CSG and has not been reviewed or approved by CSG.
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Flexible Benefits — A remote‑first, work‑from‑anywhere approach and paid volunteer time off are emphasized as core parts of the package. This flexibility is highlighted alongside standard health coverage and time‑off offerings.
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Leave & Time Off Breadth — Unlimited or generous PTO, paid holidays, separate sick time, and parental leave are described as standout elements, with mentions of an optional PTO buyback in some cases. These practices position time off as a notable strength.
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Retirement Support — A 401(k) with company match and immediate vesting is presented as a strong component of the package. This supports longer‑term financial security for employees.
CSG Insights
What We Do
Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey. That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.
Why Work With Us
We're high on respect and low on ego, making us an easy company to do business with and the best place to work. We cultivate a culture based on integrity, innovation, and impact across all our locations, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world. #ChooseCSG
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