Territory Sales Representative

RelaDyne is the nation’s leading automotive, industrial, and commercial lubricants provider and trusted partner for reliability services. We’re more than just a distributor; we’re a team dedicated to innovation, service excellence, and lasting customer relationships.

We’re looking for a Territory Sales Representative to establish and maintain long-term customer relationships by servicing assigned accounts throughout Southeast Michigan and delivering exceptional customer service. This role also supports branch growth by reinforcing sales management practices that enhance overall sales performance and profitability.

Why RelaDyne? 

• Competitive pay & full benefits (medical, dental, vision, life, disability, 401k + match, HSA) 
• Generous PTO & sick time 
• Career growth with a company that invests in its people 

Essential Duties and Responsibilities: 

Customer Relations

· Meet or exceed sales and profit goals established in consultation with branch management

· Develop and maintain relationships with assigned customers to include key accounts

· Present new products to customers

· Ensure follow up with customers on orders and inquiries

· Maintain and update customer pricing

Leadership

· Promote company capabilities, marketing promotions and programs to customers

· Develop and maintain vendor relations

· Explain company policies and procedures (warranty information, collections policy, return goods policy, etc.)

· Address and resolve customer complaints in a timely manner

· Involved in training other associates and acting as a mentor

· Assist in development of Annual Strategic Planner to include the sales budget for customer list

· Monitor sales trends and product performance results

· Coach inside sales associates on account planning to serve the customer more effectively

· Continually enhance sales skills in order to promote a professional image

Other

· Maintain communication with management with regards to pricing issues in the market place

· Maintain communication with management by developing weekly itinerary and use of MAP reports

· Ensure customer account information is accurate in the system

· Provide support and feedback to Warehouse Management on shipping issues

· Provide support and feedback to Credit Department as it relates to customer accounts

· Review trial balance with Credit Manager monthly

· Maintain a clean and organized company car

· Support corporate programs, goals, and initiatives of the company

· Possess and maintain an unrestricted, valid driver’s license.

Knowledge, Skills, and Abilities:

· 2+ years of sales experience required

· Proficiency in Salesforce strongly preferred

· Proficiency in the Microsoft Office Suite

· Previous experience selling fuel a plus

· Knowledge of heavy-duty oils a plus

· Customer service skills

· Capable of analyzing issues and developing solutions

· Ability to be creative and innovative

· Communication skills (oral and written)

· Interpersonal skills

· Judgement and decision-making ability

· Organization and time management skills

Performance Measurements:

· Sales and gross profit

· Accounts in 90 days column

· Credits written in timely manner as indicated in Outside Sales Compensation Plan

· Customer feedback

· Number of new accounts activated

· Sales of strategic products

· Inventory management

· Order management accuracy

· Development and ongoing measurement of sales compared to sales budget

At RelaDyne, you’ll find more than just a job-you’ll discover a career with a company that values people, teamwork, and growth.  

Apply today and join the team driving the future of reliability.  

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Equal Opportunity Employer/Disability/Veterans

RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.

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