AutoZone’s Commercial Sales team is dedicated to delivering exceptional service and driving growth across our network of commercial accounts. This team builds lasting relationships with automotive professionals, shop owners, and commercial customers by providing reliable parts delivery, expert support, and personalized service that sets AutoZone apart.
As a Territory Sales Manager, you’ll oversee the commercial performance of multiple stores, lead and motivate sales teams, and ensure that every commercial customer receives WOW! Customer Service. You’ll develop market strategies, manage key accounts, and partner with operations to drive profitability and customer satisfaction. This role requires strong leadership, sales acumen, and a commitment to excellence.
- Build loyalty and trust with current and prospective commercial customers
- Visit accounts regularly to ensure service quality and timely deliveries
- Address customer concerns and turn complaints into compliments
- Drive sales growth and profitability across the territory
- Motivate and lead Commercial Managers and Mobile Sales Reps to achieve targets
- Develop market analysis and action plans for commercial accounts
- Identify new business opportunities through face-to-face and phone outreach
- Partner with Operations to ensure smooth customer experience from order to fulfillment
- Ensure stocking programs are maintained weekly per policy
- Monitor store performance and provide feedback to improve service and productivity
- Lead and coach Commercial AutoZoners to deliver WOW! Customer Service
- Ensure compliance with company policies, loss prevention, and safe driving procedures
- Maintain a safe working environment and enforce PPE usage
- Properly maintain company vehicle and report maintenance issues
- Analyze sales reports and take appropriate action
- Understand and apply P&L and gross profit principles
- Follow accident procedures and ensure driver status compliance
- Minimum 3 years of outside sales experience (automotive industry preferred)
- Experience managing or leading teams (direct or indirect)
- Strong communication, negotiation, and organizational skills
- Ability to travel at least 50% of the time, including overnight travel
- Understanding of sales metrics, customer development plans, and profitability analysis
- Proven integrity, passion, and drive for success
- Automotive industry experience or technical product knowledge
- Familiarity with commercial account management tools or CRM systems
- Experience developing and executing territory growth strategies
- Ability to coach and mentor sales teams to peak performance
- Strong customer service orientation and problem-solving skills
- Competitive pay
- Unrivaled company culture
- Medical, dental and vision plans
- Exclusive discounts and perks, including an AutoZone in-store discount
- 401(k) with company match and Stock Purchase Plan
- AutoZoners Living Well Program for free mental health support
- Opportunities for career growth
- Paid time off
- Life, and short- and long-term disability insurance options
- Health Savings and Flexible Spending Accounts with wellness rewards
- Tuition reimbursement
Skills Required
- Minimum 3 years outside sales experience
- Experience managing or leading teams (direct or indirect)
- Strong communication, negotiation, and organizational skills
- Ability to travel at least 50% of the time, including overnight travel
- Understanding of sales metrics, customer development plans, and profitability analysis
- Proven integrity, passion, and drive for success
- Automotive industry experience or technical product knowledge
- Familiarity with commercial account management tools or CRM systems
- Experience developing and executing territory growth strategies
- Ability to coach and mentor sales teams to peak performance
- Strong customer service orientation and problem-solving skills
AutoZone Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AutoZone and has not been reviewed or approved by AutoZone.
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Retirement Support — A 401(k) savings plan is offered, with employer matching contributions made per pay period noted in company materials. This creates a structured long‑term savings path for eligible employees.
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Equity Value & Accessibility — An employee stock purchase plan enables buying company stock at a discounted price. This provides an additional wealth‑building avenue beyond base wages.
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Healthcare Strength — Core medical, dental, vision, prescription, life, disability, and EAP coverage are available as part of standard packages. These offerings establish a comprehensive baseline of health and protection benefits for eligible employees.
AutoZone Insights
What We Do
AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 7,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business. Our team is connected by a deep commitment to our Pledge and Values, principles established more than thirty years ago that reinforce our priorities and team culture. In addition, we constantly innovate and aspire to best serve our customers, creating new and better tools, training and outreach to serve both DIY and the professional installer customers. From in-store tools to E-Commerce, training and development to recognition, our team has the tools to help you grow your career at AutoZone. See where your drive can take you!
