Territory Sales Manager, Nobel Biocare - KSA

Job Description:

Job Title: Sales Manager, Nobel Biocare - KSA

Location: Riyadh, Kingdom of Saudi Arabia (KSA)

Position Overview: The Sales Manager for Nobel Biocare in KSA will be a key driver of our strategic growth and market penetration within the region. This dynamic role involves managing key accounts to foster robust, long-term relationships and ensure exceptional customer satisfaction. The Sales Manager will spearhead efforts to identify and acquire new customers across the private, public, institutional, and dental service organization (DSO) segments, significantly expanding Nobel Biocare's footprint in the market.

In addition, the role demands a strategic approach to competitive conversions, effectively articulating and showcasing the unique value proposition of Nobel Biocare products to end users. A critical component of this position includes overseeing the distributor in KSA, ensuring seamless alignment with Nobel Biocare's operational plan and strategy.

The Sales Manager will be instrumental in implementing and executing strategic initiatives that drive business objectives, enhance customer engagement, and cultivate a collaborative environment with local teams. This role requires a proactive mindset, keen market analysis, and a deep understanding of customer needs to develop tailored solutions that meet and exceed expectations

Key Responsibilities:

• Account Management: Manage key accounts for Nobel Biocare within KSA, ensuring strong relationships and customer satisfaction.
• Customer Acquisition: Identify and acquire new customers across the private, public, institutional, and dental service organization (DSO) segments, expanding the market presence of Nobel Biocare.
• Competitive Conversion: Drive competitive conversions by effectively communicating the value proposition of Nobel Biocare products to end users.
• Distributor Management: Oversee the distributor in KSA, ensuring alignment with Nobel Biocare's operational plan and strategy.
• Value Proposition: Delivery of the full value proposition of Nobel Biocare with the support of the regional marketing, training and education and other supporting functions.
• Operational Implementation: Implement Nobel Biocare's operational plan and strategy within the region.
• Portfolio Management: Monitor the regulatory status of existing products within KSA in collaboration with the regional RA team and manage the registration of new innovations with the regional RA team

Training and Support:

• Deliver comprehensive training, education, and onboarding sessions, including face-to-face visits and technical support, to customers and local teams for Nobel Biocare.

• Expedite and ensure the efficient resolution of customer inquiries and service requests.
• Organize and manage promotional and technical follow-up interactions with healthcare professionals.
• Deliver extensive customer support through various communication platforms, including phone, email, and remote channels.

Sales and Performance:

• Achieve and exceed monthly, quarterly, and annual sales targets.
• Demonstrate a proven ability to convert key business from competitors to Nobel Biocare products.
• Provide technical support for surgical products, biomaterials and our digital portfolio.
• Conduct remote onboarding sessions for new and existing healthcare professionals.

Corporate Compliance:

• Follow corporate policies regarding customer entertainment and relations.
• Understand and support the company's policies and procedures to provide effective customer support.

Job Requirements:

Qualifications & Expereince:

• Bachelor’s degree or equivalent required (Dental/Oral Health/Science/technical background highly regarded)
• Demonstrated expertise in sales management, with a preference for +5 years of experience within the medical or dental sectors.
• Comprehensive knowledge of Nobel Biocare products and their unique value proposition.
• Exceptional skills in communication, training, and customer service.
• Proven ability to effectively manage multiple accounts and distributor relationships.
• Advanced proficiency in technical support and digital tools.
• Fluency in English & Arabic

Soft Skills:

•  Communication: Excellent organizational and follow-up skills, with the ability to effectively communicate and persuade.
• Customer Service: Efficient problem-solving and responsiveness to customer inquiries.
• Team Collaboration: Ability to work effectively with cross-functional teams and adapt in a dynamic environment.
• Engagement: Strong engagement qualities to inspire and guide team members.
• Adaptability: Flexibility to navigate and thrive in a dynamic and changing environment.
• Time Management: Effective time management skills to prioritize tasks and meet deadlines.

Operating Company:

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate.  Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes.  An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening.  Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.