Territory Sales Manager, Cleveland

Who we are

At PolyNovo, we are committed to improving the outcomes of patients through the development and provision of the best surgical solutions possible. PolyNovo develops innovative medical devices utilizing the patented bioabsorbable polymer technology NovoSorb®. Our lifesaving and life-changing products have revolutionized the treatment of burns and major trauma, and have multiple emerging indications. With 130 employees in the U.S. and over 300 worldwide, PolyNovo has positively impacted the lives of more than 65,000 patients globally.

About The Role

PolyNovo is currently searching for a Territory Sales Manager to join the Sales team. This person will be responsible for promoting PolyNovo Novosorb technologies in the advanced would and burn space to maximize potential revenue and grow market share in the assigned geographic territory.

Key Responsibilities

• Achieve the sales quota and surgical case mix requirements for assigned territory.
• Develop new business through competitive selling and maintain existing relationships with customers (multi-tiered).
• Manage surgical case coverage, including advising surgeons and staff before, during, and after surgery.
• Understand and manage to requirements defined in local contracts; maximize opportunity to drive penetration of accounts.
• Sell clinical and economic value of PolyNovo and Novosorb technologies.
• Understand, communicate, and adjust to market dynamics:
  • Local market intelligence
  • National campaigns by competitors
  • Information gathered from Definitive Health data
• Maintain Customer Relationship Management (CRM) with all current information including cases, pipeline account updates, surgeon meetings and communications, account status and updates, and completion of all self-created and assigned tasks (mostly daily, some as activity dictates).
• Drive and manage VAC process with new accounts.
• Facilitate hospital in-service with operating room (“OR”) and post-op unit care teams.
• Manage assigned budget.
• Effectively engage corporate resources to meet objectives.
• Ensure efficient asset planning, deployment, and management.
• Provide market feedback/input to the Quality, Regulatory and R&D team through case report surveys.
• Participate in regional and national tradeshows as requested.
• Organize local journal clubs, grand rounds, and peer to peer events as outlined in Employee’s business plan.
• Complete all administrative duties timely and as required: expense reports, inventory reporting (trunk stock and consigned), forecasting, etc.
• Effectively process all orders – bill only and consignment accounts,
• Conduct post-market surveillance customer surveys following surgical cases and dressing changes.
• Review Zoho CRM dashboard to ensure all orders are accounted for and review sales results.

Additional Responsibilities

• Ensure collaborative relationships with Company team members and external stakeholders.
• Ensure all documentation is up to date, quality system compliant and in order.
• Comply with all Company quality standards, procedures, and workplace health and safety requirements.
• Operate within the requirements of the quality system and ensure responsibilities are carried out in accordance with the requirements of the applicable regulatory and quality processes.
• Ability to travel as required.

Qualifications

• Bachelor’s degree in business and/or BMedSci/BSc (Life Sciences).
• 3 years of experience in a medical device sales role (Operating Room sales highly preferred).
• Scientific understanding of biotechnology.
• Ability to provide technical and sales training and support to new employees
• Strong written and verbal communication skills
• Strong interpersonal skills and demonstrated ability to establish and maintain effective working relationship with co-workers, customers, and other stakeholders
• Proficient utilizing a personal computer, specifically adept at using Microsoft Office
• Proven ability to take accountability for the quality and timeliness of work outputs.
• High level of experience with working autonomously and within a very small team environment.
• High level of proactive problem-solving skills.
• Demonstrated ability to maintain a high level of reporting, documentation, and organization.
• Experience selling into complex acute wound market highly preferred.

Benefits

• Total compensation package consisting of base salary, bonus, and incentive plans (including uncapped commission).
• 401k plan with company match.
• Comprehensive medical, dental, and vision insurance for employees and their families
• Generous paid time off, 12 company holidays, and two paid Nurture days per year
• Parental leave for primary and secondary caregivers.
• Car allowance and technology package.

This position has a base salary of $105,000 and is eligible for bonuses and uncapped commission. Top performers make over $350,000.

PolyNovo fosters an environment that promotes equity, diversity, and inclusion. We recognize and value that it is the sum of our parts – our combined backgrounds, experiences and perspectives – that allow us to succeed.  PolyNovo is an equal opportunity employer and provides equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.