About us:
As part of the world’s leading provider of cleaning, food safety and health protection products and services, Ecolab’s Global Food Retail division delivers a comprehensive cleaning and food safety program developed specifically for the food retail industry, partnering with our customers to identify food safety risks and help prevent the spread of foodborne illnesses.
About the role:
Based in Wellington, Ecolab is seeking a Territory Manager who will be responsible for a territory of accounts and will perform on-site customer evaluations and training in food safety and brand protection practices. You will examine food safety practices, employee/customer safety, customer service quality and facility cleanliness in a variety of retail food store settings, providing quality evaluation data for comprehensive customized reporting for our customers.
What's in it for you:
Flexible, independent work environment
Company car and access to best-in-class resources, tools, and technology
Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
Comprehensive benefits package starting day one of employment
The opportunity to carve out a long-term, advanced career path within Ecolab
Service some of NZs largest and well-known clients
What you will do:
Field-based role visiting supermarkets and food retail sites
Main goal is to improve food safety, cleanliness, and compliance
Conduct regular site audits (monthly or quarterly)
Check food safety practices, hygiene, staff safety, and store standards
Identify risks and areas needing improvement
Train and coach store staff on food safety and best practices
Provide clear, practical guidance to improve compliance
Build strong relationships with customers
Act as a trusted advisor to store managers
Share audit results and recommend improvements
Work with internal account management teams to solve customer issues
Write reports after each visit and update customer records
Manage your own schedule and plan daily travel routes
Maintain and install cleaning and sanitation equipment where needed
Role requires strong communication, relationship-building, and coaching skills
Independent role with a mix of auditing, training, and customer service duties
Overnight travel as required (Usually 5 nights per month)
Servicing clients across Wellington and surrounds
Preferred background:
Experience in food service, grocery, or hospitality
Food safety experience is required
Preferred qualifications:
Excellent interpersonal and communication (written and verbal) skills
Ability to interact effectively with others, including senior level customers, including the ability to teach, coach and provide guidance and constructive feedback with tact and diplomacy
Strong relationship management
About Ecolab Food Retail Services:
Join a team of experts that provides 23.2 million food safety and compliance observations annually through audits and training. Ecolab’s Food Retail Services division specializes in solutions and expertise that help improve food safety compliance and deliver profitable growth to grocery stores, convenience stores and supermarkets. We serve as an extension of our customers’ food safety teams throughout the world, protecting their brand reputation.
How to apply:
Click APPLY to submit your application.
The preferred applicant will be subject to employment screening by Ecolab or by their external third-party provider.
Get social with us:
If you would like to find out more about us, please find out more at https://en-au.ecolab.com/
#li-anz
Skills Required
- Food safety experience
- Experience in food service, grocery, or hospitality
- Excellent interpersonal and communication (written and verbal) skills
- Ability to teach, coach and provide guidance and constructive feedback
- Strong relationship management skills
Ecolab Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ecolab and has not been reviewed or approved by Ecolab.
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Retirement Support — Feedback suggests the company provides strong retirement programs, including a 401(k) with employer matching and a pension, alongside options like an employee stock purchase plan. Offerings such as retiree healthcare benefits and diverse investment choices reinforce long-term financial support.
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Healthcare Strength — Feedback suggests medical coverage is broad, with HSA plan options and company contributions, prescription benefits, dental and vision, and virtual care and mental health support. Company-paid wellness programs and income protection (short- and long-term disability, life and accident) further strengthen core coverage.
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Parental & Family Support — Family-focused programs include fertility support, adoption assistance, and paid parental leave, complemented by counseling and resource services. These offerings are positioned as supportive of employee well-being across different life stages.
Ecolab Insights
What We Do
A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services. With annual sales of $12 billion and more than 44,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world. For more Ecolab news and information, visit www.ecolab.com, or follow us on twitter.com/ecolab, facebook.com/ecolab or instagram.com/ecolab_inc.
