Territory Manager

Performance:

• Manage the Business relationship, within a geographic area, with Puma Energy’s Retail Business Partners and Retail Service Station Managers, dispensing business advice to maximize profitable returns for both Puma Energy and the Retail Business Partners.
• Responsible for ensuring the performance of stations against sales and profit targets and associated KPI’s.  Accountable for the delivery of the Puma Energy station and Retail Business Partners P&Ls.
• Works with Retail Business Partners and Station Managers to collaboratively develop current financial year and 5-year business plans to sustain and grow the profitable future of the station. 
• Analyze P&L by item to identify income or cost levers to improve the performance of each station
• Identify the income, cost and working capital levers to improve the performance of each station.  Closely follow the implementation of these levers.
• Implement Non-Fuel Retail (NFR) business plan for stations
• Data analysis for decision making to improve business performance

Operational and Service Standards:

• Create the conditions with Retail Business Partners and Station Managers that will put the customers at the heart of everything that they do.
• Ensure all stations within the geographical portfolio are compliant to the defined minimum Retail Service and Standards.
• Ensure professional implementation of Puma’s Retail Customer and Retail Business Partners Value propositions
• Ensure all contracts are up to date and licenses to operate are current.
• Maintain the legal register and ensure all renewals are timeously exercised.

HSSE

• Ensure all stations within the geographical portfolio are compliant to Retail Policies and HSSE Standards.

Marketing

• Ensure that the stations always have the highest level of Puma marketing activities implemented, e.g.: promotions are current, well understood and are implemented as per the brief, offers, and Loyalty programs (e.g Puma PRIS Loyalty Program)

People Management

• Ensure Station staff are fully engaged on station targets and they get feedback from the Retail Business Partner or Station Manager in a structure and professional way of their performance.
• Ensure staff perform at the required level, are recognized and rewarded as per agreed programs

Requirements and Experience:

• Degree in Marketing/Sales, Business Administration, Engineering or related field.
• Post graduate degree in Business Administration or similar field is preferred.
• Minimum 5 years of experience in similar positions or relevant role.
• Extensive downstream retail experience
• Proven record of good project management skills.
• Solid downstream business knowledge

Skills and competencies: 

Hard Skills:

• Fluent in local business language
• Team Coaching
• Organisation / Priority Management
• Problem solving
• Effective Communication
• Customer Relationship Management
• Partnership Network development and planning
• Stock control and management
• Assessing risks in the workplace
• Identify and understand customer's needs
• Result oriented
• Commercial negotiation

Soft Skills:

• General efficiency
• Enthusiasm
• Respect for norms
• Stress management
• Sensitive to community needs
• Cost efficiency
• Solution oriented

Why Join Us?

• Work with a global energy leader
• Be part of a high-performance retail team
• Competitive benefits & career growth opportunities

Apply Now & Power your Career with Puma Energy!