The Role
The Territory Manager leads business partner management and sales revenue expansion, builds relationships with partners, and analyzes performance metrics to optimize operational efficiency.
Summary Generated by Built In
About PayJoy
PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and credit cards, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and provide safety acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
The Territory Manager is responsible for leading the management and expansion of the portfolio of business partners and thus the sales revenue, while building strong relationships with the sales team and store decision makers across your territory, driving their loyalty and satisfaction through innovative solutions. In order to implement effective commercial strategies and analyze performance metrics to optimize operational efficiency and achieve established objectives.
Key Responsibilities
- Build and maintain commercial relationships with customers in the region of operation, boosting the business, increasing revenue and ensuring your partners are actively selling every month.
- Maintain contact with our partners' managers and decision-makers to meet their requirements and follow up on planning.
- Enhance the effectiveness of partner sales teams, fostering a deeper understanding of PayJoy’s offerings and strengthening the overall customer experience, through regular store visits and tailored training for sales staff.
- Manage sales representatives who will be tasked with supporting your partners.
- Analyze and interpret data for decision-making, communicating progress, needs, points of improvement and opportunity for growth of the assigned territories.
- Research the market and analyze the performance of the competition to develop effective sales strategies for the assigned area and track sales trends to adjust plans and actions.
Qualifications
- Bachelor’s degree in Marketing, Administration, or ICT is required.
- Minimum experience of 2 years in signing and activating new business partners in the Customer Service, Field Sales, Sales in Software, Telecom or Smartphones/Retail industry; with a demonstrated track record of meeting or exceeding sales targets.
- Experience with managing a team of direct reports to hit your monthly sales targets
- Strong relationship-building skills, allowing them to effectively connect with retail partners and distributors to foster loyalty and collaboration.
- Analytical Skills in analyzing sales data and market trends to develop actionable strategies for revenue growth and partner support.
- Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively train and engage diverse sales teams and partners.
- Knowledge of CRM tools such as Zoho, Smartcube or similar; office suite and Gsuite.
- Own car and availability to travel.
Benefits
- 100% Company-funded Health and Dental Insurance for employees and immediate family members
- Life insurance
- Vacations 30 days
- Phone finance, Headphone, home office equipment and wellness perks.
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Catered lunches
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
PayJoy Principles
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening
Top Skills
Crm Tools Such As Zoho
Google Suite
Office Suite
Smartcube
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The Company
What We Do
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being.
Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.
