Territory Manager

Posted 2 Days Ago
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Saint Louis, MO, USA
In-Office
47K-47K Annually
Entry level
Professional Services • Security
The Role
Oversee daily security operations across assigned client sites, including scheduling, site visits, call-out coverage, employee training, licensing coordination, client relationships, timekeeping approval, expense tracking, and escalation of disciplinary or sales issues. The role also supports territory staffing, operational compliance, and cost control while maintaining service quality across the territory.
Summary Generated by Built In

Description

 Liberty Defense Group LLC – A Veteran-Owned Leader in Security 

At Liberty Defense Group, we are dedicated to supporting Veterans as they transition back into civilian life while delivering the highest standards of security services. Through rigorous training, integrity, and an unwavering commitment to safeguarding people and assets, we set the benchmark for excellence in security operations. 

Overview

The Territory Manager is responsible for overseeing daily security operations across all client sites within an assigned territory for Liberty Defense Group LLC. This role holds full scheduling authority for the territory, conducts monthly site visits, and provides on-the-job training for all territory employees. The Territory Manager manages day-to-day client relationships at the site level, approves regional timekeeping, and escalates disciplinary, client, and sales issues to the appropriate leadership contact.

KEY RESPONSIBILITIES:

Operational Management

• Manage and direct daily security operations within all active locations in a pre-determined territory

• Hold full scheduling authority for own territory.

• Conduct regular site visits, at minimum once per month per site.

• Handle call-out coverage within own area.

• Assist in tracking and keeping territorial expenses at a reasonable minimum (travel, lodging, per diem, overtime and other operational costs) in alignment with company standards and goals

• Coordinate with Operations Manager for all individual licensing steps in assigned territory to ensure effective tracking

Talent Management

• Provide on-the-job training (OJT & drug testing) for every individual employee within the territory.

Client Relationship Management

• Manage day-to-day client relationships at the site level.

Timekeeping & Administration

• Approve timekeeping for the region.

Escalation & Support

• Escalate more in-depth disciplinary issues to Operations Manager.

• Escalate client and sales issues to VP of Operations.

What We Offer

  • Compensation: $46.5k/yr
  • Tapcheck: access your earned wages on-demand before payday
  • Medical, Dental, and Vision Insurance
  • HSA
  • Short and Long-Term Disability, AD&D, and Critical Illness Coverage
  • Opportunities for professional development and advancement
  • $400/month car allowance + Company Fuel Card
  • Monthly Phone Allowance

Equal Opportunity Statement:

Liberty Defense Group LLC is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment where all individuals are treated with respect and dignity. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other status protected by applicable law.

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The Company
HQ: Springdale, AR

What We Do

Liberty Defense Group is a veteran‑owned security firm that provides armed and unarmed guard, patrol, and event security services across multiple U.S. states. Headquartered in Northwest Arkansas, the company hires military veterans and prior law‑enforcement personnel, emphasizes training and professional development, and operates client‑facing security contracts across the Southeast and Midwest.

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