Territory Manager

TOMRA: Where Innovation Meets Impact

At TOMRA, we’re not just recycling - we’re reinventing it.

Our mission? Clean Loop Recycling: a smarter, greener way to keep drink containers in circulation and out of our oceans, streets, and landfills. Thanks to our cutting-edge reverse vending technology, used containers get a second (and third, and fourth!) chance at life turning back into containers again and again.

With over 900 collection points across New South Wales, Queensland, Northern Territory, Western Australia, Victoria, and Tasmania, we’re proud to be making a real difference across Australia.

When you join TOMRA, you become a Looper and part of a passionate crew that’s all about doing good for the planet and our communities. We live and breathe our values of Responsibility, Passion, and Innovation, and we’re always looking for people who share that energy to join us.

We’re also proud to be an equal opportunity employer, celebrating the diversity of our team and the communities we serve. No matter your background, culture, language, or life journey- your perspective matters here.

Ready to loop in?

Learn more at www.myTOMRA.com.au and follow us on Facebook, Instagram, X, and LinkedIn. 

Steer and nurture the growth of Western Victoria's recycling network and make a lasting impact on how communities recycle every day.

As our Territory Manager, you'll be the driving force behind the performance, growth, and customer experience of TOMRA's Victorian container return network. Working closely with sales, technical, and operational teams, you'll oversee a portfolio of Reverse Vending Machines (RVMs), ensuring they operate safely, present well to the public, maintain profitability, and continue to be accessible to the community.

This is a hands-on role where no two days are the same. You'll connect with and build strong relationships with contractors, site hosts, landlords, and key stakeholders to identify opportunities for growth and improvement by using data and commercial insights to drive results. From improving site performance and increasing container return volumes, to driving safety initiatives and managing operational budgets, you'll play a key role in shaping the success of TOMRA's recycling network across Western Victoria.

If you're a collaborative leader with business experience who thrives on solving problems, nurturing partnerships, and delivering outstanding customer experiences, this is your opportunity to make a visible impact while contributing to a more sustainable future.

Some duties you will perform (Not limited to)

• Drive the performance, profitability, and growth of TOMRA's container return network across Victoria.
• Coordinate and support contractors, technical teams, and stakeholders to deliver excellent operational outcomes.
• Monitor and improve site performance, uptime of machines, and container return volumes across your territory.
• Build strong relationships with contractors, site hosts, landlords, redemption partners, and local stakeholders.
• Identify growth opportunities and implement initiatives to enhance customer experience and network performance.
• Manage operational budgets, control costs, and drive commercial performance in line with business targets.
• Oversee contractor performance, conduct site audits, and ensure service levels are consistently achieved.
• Champion safety and compliance by promoting best-practice WHS standards across all sites.
• Analyse operational data and develop strategies to improve efficiency, uptime, and profitability.
• Act as the local go to person for your territory, driving continuous improvement and supporting TOMRA's mission to create a more sustainable future.

Skills & Qualifications

We're looking for a supportive and commercially minded leader who is passionate about bringing people together to achieve great results. In this role, you'll partner with a diverse range of stakeholders, use insights to guide decision-making, and drive initiatives that improve customer experiences, operational performance, and sustainability outcomes. You'll thrive if you're someone who values collaboration, communication, and making a meaningful impact.

We are also looking for people with the below skills/ experience:

• Passionate about safety and sustainability
• Certificate IV in Frontline Management, Leadership & Management, or equivalent qualification/ experience.
• Minimum 3 years' experience in a supervisory or leadership role.
• Solid operational experience with proven ability to drive performance and prioritise safety.
• Excellent communication and stakeholder engagement skills.
• Financial awareness and experience with managing budgets, controlling costs, and developing strategic initiatives.
• Ability to build and maintain productive relationships with contractors, customers, and business partners.
• Proven experience managing contractors, service providers, or multi-site operations.
• Strong problem-solving and continuous improvement mindset.
• Demonstrated people leadership, coaching, and conflict resolution skills.
• Previous experience with Salesforce or other relevant systems.
• Ability to remain calm under pressure and effectively manage competing priorities.
• Strong organisation, time management, and reporting skills.
• Customer-focused approach with a commitment to delivering exceptional service outcomes.
• Commitment to workplace safety and a strong understanding of WHS compliance requirements.

What's in it for you?

• Be part of a purpose-driven organisation making a real impact on sustainability and local communities across Australia.  
• Be a part of a diverse, tight-knit team who support each other.  
• Development opportunities within a company that leads the market in clean loop recycling. 

Does this sound like you?! If so, we would love to hear from you!

Find out more about TOMRA at: www.myTOMRA.com.au Facebook, Instagram, X, and LinkedIn