Territory Manager (Johor Bahru/Penang)

Reposted 7 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Senior level
Industrial • Manufacturing
The Role
Manage assigned accounts to deliver technical service, maintain revenue, capture pricing, and improve gross profit. Identify product opportunities and sell to existing customers, perform non-routine analyses, use systems to manage data, and may lead or direct junior staff. Secondary focus on new business where appropriate.
Summary Generated by Built In

About Us

In July 2023, Diversey was bought by Solenis. The agreement unites two of the industry's heavyweights with activities in related and highly complementary markets. Solenis produces sustainable specialty chemicals for water-intensive industries, while Diversey specializes in providing solutions and technologies within cleaning, hygiene and infection prevention.

With the acquisition, Solenis has activities in over 130 countries, with 71 production facilities and over 15,000 employees. In 2024, Solenis is Recognized as a US Best Managed Company for the third consecutive year. For over 100 years, we at Diversey have worked to further develop and adapt our wide range of cleaning and hygiene solutions.

Our solutions include everything from patented cleaning agents, dosing and dispensing equipment, floor machines, digital monitoring systems, services and advice. Business we serve: Facility Management, Building Service Contractors, Foodservice, Hospitality, Public Sector, Healthcare, Channel Partners etc. We are green at heart and working with sustainable development as a very comprehensive concept that deals with both environmental, economic and social aspects.

Thanks to our long history as a market leader in hygiene, infection prevention and cleaning solutions, the name Diversey has today become synonymous with quality and credibility.

We are seeking a Territory Manager - Institutional (JB/Penang) to drive profitable growth, develop strategic customer relationships, and deliver exceptional service across an assigned territory.

About the role

The Territory Manager - Institutional is responsible for growing sales, profitability, and customer retention across a designated territory within the Institutional business. The role manages existing customer relationships while identifying and securing new business opportunities across sectors such as Hospitality, Healthcare, Food Service, Facility Management, and Building Service Contractors (BSC).
The Territory Manager partners closely with technical service, customer service, supply chain, and sector leadership teams to deliver customer value and achieve business objectives

What You'll Do

  • Grow new and existing accounts to achieve sales and profitability targets.

  • Manage the full sales cycle from prospecting through negotiation and contract closure.

  • Build strong relationships with customers from operational teams to senior leadership.

  • Identify opportunities to expand accounts and drive recurring revenue through service contracts and consumables.

  • Partner with Service, Operations, and Technical teams to deliver effective customer solutions.

  • Maintain accurate sales pipelines, forecasts, and customer data in CRM.

  • Monitor market and competitor activity to identify new opportunities.

What You'll Bring

  • 3-8 years of B2B sales or account management experience.

  • Experience within Institutional, Hygiene, Food Service, Hospitality, Healthcare, Facilities Management, Chemicals, or related industries.

  • Hunter mentality, with strong business development capability

  • Strong commercial, negotiation skills and stakeholder management

  • Proven ability to manage customer relationships and grow territory sales.

  • Comfortable working cross-functionally within a matrix organization

Join us to build lasting customer partnerships, grow the business, and deliver solutions that make a real difference.

Skills Required

  • Provide technical service to assigned customers
  • Manage assigned accounts and maintain revenue and price capture
  • Identify product opportunities and sell to existing customers
  • Use computers and systems to access, maintain, and manipulate data
  • Perform independent non-routine and moderately complex assignments and analyze data
  • Provide leadership or direction to lower-level employees when required

Solenis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Solenis and has not been reviewed or approved by Solenis.

  • Healthcare Strength Healthcare coverage includes medical, dental and vision options, and a 90/10 plan is available in at least one location. Wellness tools and plan variety indicate competitive medical support.
  • Retirement Support Retirement programs include a 401(k) with employer match and tenure-linked contributions, alongside company-funded pension elements in some regions. These components suggest meaningful long-term savings support.
  • Wellbeing & Lifestyle Benefits Wellbeing initiatives span physical, emotional, social and financial health via a global EAP and a wellness platform with activity-based rewards. Site-specific amenities such as gyms, recreation and creche services further reinforce lifestyle support.

Solenis Insights

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The Company
HQ: Wilmington, DE
5,522 Employees
Year Founded: 1907

What We Do

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 Best Managed Company Gold Standard honoree, recognized four years in a row. For additional information about Solenis, please visit www.solenis.com or follow us on social media

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