Territory Manager - Maine and NE New Hampshire

Who we are

Global Merchandising Services (GMS) is a centralized service organization ultimately responsible for ensuring Hallmark’s product is displayed in-store and ready for purchase! Comprised of over 10,000 Hallmarkers, we are the largest organization at Hallmark Cards. Each year, our team completes thousands of installations, visits tens of thousands of rooftops, and services millions of feet of fixtures to effectively display Hallmark Greeting Cards, Gift Presentation, Stationery, & Gifts.

What this role entails and how you’ll contribute

As a Territory Manager (TM) in the Maine, NE New Hampshire territory, you will lead a team of over 100 Hallmarkers responsible to bring displays to life that enable a more caring and connected world for our shoppers. You will be responsible to lead, develop and inspire a supervisor team that sets priorities and ensures retail execution in over 600 locations across mass, drug, discount, department, value, and specialty retail channels. You will set and communicate strategic priorities for your territory as well as evaluate performance leveraging targeted KPIs. You will also lead Human Resources and Legal compliance within your territory including performance management, talent development, and onboarding new talent.

This position will be based in the Maine/NE New Hampshire area, centrally located would be ideal. Candidates who apply should currently reside within the territory geography. You will travel to meet, lead and coach your team about 25% of your time with the other 75% in your home-based office. You will have access to a travel allowance program using your own vehicle.

BASIC QUALIFICATIONS

The following is required to be considered for this role:

• Bachelor’s degree or 4 years of professional work experience
• Minimum of 4-years of people leadership experience.

PREFERRED QUALIFICATIONS

Your resume/application will stand out if you have:

• At least 3 years of mass channel, drug store, food store, consumer product goods (CPG), vendor, or retail experience
• Bachelor’s degree
• Ability to work independently
• Leadership and people management skills: ability to direct, manage and motivate a part-time service team.
• Organizational and time management skills: ability to multi-task and manage multiple, changing priorities Communication skills: ability to communicate effectively (written & verbal).
• Customer relationship building skills: ability to develop current and new customer relationships A demonstrated comfort using
• Microsoft Office products (TEAMs, Excel, PowerPoint, Word, Tableau, Co-Pilot, etc.) to help drive business results.
• Endless curiosity and strategic thinking: Able to leverage Dashboard data to analyze and drive decision making.

ADDITIONAL DETAILS

• This TM position is very autonomous and operates out of your own home office.
• You will be expected to make occasional visits to retail store locations in your territory to work face-to-face with your team of local supervisors and merchandisers.
• Hallmark has a travel reimbursement program in place to offset the use of your personal vehicle for business travel.
• The annual salary range for this position is $70,000 - $80,000. Final compensation varies based on several factors.
• Targeting start date by 11/1/2026.
• Hallmark is committed to recognizing and rewarding performance. Employees are eligible for annual merit-based increases, aligned with individual and company performance.
• In alignment with our culture of care, Hallmark offers a competitive benefits package, including medical, dental and vision plans, paid time off, 401K with company match, and profit-sharing.

Now’s your chance to join Hallmark—just follow the instructions below to apply.

You must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are DOCX and PDF. 

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment.

Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.

HALLMARK – Because Connecting With Each Other Has Never Been More Important

For more than a century, Hallmark has been bringing people together and improving the relationships that matter most. That’s why millions of people all over the world connect with the Hallmark brand. It has always been a mission so much bigger than any one of us who work here. Today, we need empathetic learners, strategic thinkers, and enthusiastic visionaries with diverse experiences and skills to help us create the rest of Hallmark’s second century as we shift to a more digitally savvy, unified approach that combines the best of brick-and-mortar retail with the efficiency of dot-com spaces. Help us imagine what our next hundred years could look like!

When you join Hallmark, we will go out of our way to make you feel like part of the team, even in a remote/hybrid work environment. In the day-to-day, we’ll make the best use of the skills and talents you already have. We’ll also give you leadership opportunities and show you multiple potential pathways to future success.

Our culture of care for our consumers and for one another shows in the way we embrace different backgrounds, identities, and working styles, deliberately seeking out ways to be more inclusive both internally among our work groups and externally through the things we make and sell to our retail partners and consumers. We believe that a broadly inclusive, equitable approach is also our best path to future success. We’re seeking out those who can bring a fresh perspective to our business and would love your input as someone new to our team! We can only change and grow when we intentionally include new perspectives–like yours.