The Role
Manage sales, collections, inventory, customer onboarding, and outlet operations across an assigned territory. Recruit and supervise Solar Energy Promoters and sales agents, expand customer and distribution channels, maintain stock availability, monitor competitors and market trends, and ensure payment compliance and portfolio health. The role requires achieving sales and collection targets while building customer relationships and supporting d.light’s route-to-market strategy.
Summary Generated by Built In
Job Location: Nairobi, Machakos, Wote, and Coast.
Reporting to: Area Business Manager.
The job holder will be responsible for ensuring that sales targets for all d.light products, as well as revenues and collections, are met within the designated sales area or territory, in this case, either within Nairobi, Machakos, Wote, and Coast.
Roles & Responsibilities
- Create awareness in the designated geography and aid in direct selling for our retail outlets.
- Recruit and manage quality Solar Energy Promoters as per the given targets
- Prospect new customers and constantly expand the business
- Manage the regional outlet sales agents and ensure sales targets are achieved by pushing stock out to assigned outlets.
- Monitor sales data and keep up to date with current market trends and customer needs which includes customer queries and complaints.
- Ensure availability of stock in all outlets.
- Focus on activating new channels – Experience Centers, Phone shops, and Retail Distributors
- Relationship building between d.light and clients.
- Identify and monitor all competitive activities within the territory.
- Implement the d-light Route to Market.
- Ensure quality customers are onboarded and delinquency is maintained below the specified percentage.
- Review and assess new customers on-boarded within their area of jurisdiction for quality of payments to ensure the portfolio health is within the defined threshold.
- Evaluate and study high-risk accounts and analyze all customer payment patterns within their area of jurisdiction to drive compliance as per defined risk and quality of Sales processes by taking the necessary remedial actions to cause-correct customers behind their payment schedules.
- Ensure stock / Inventory management is done within the acceptable and laid down procedures and expectations at every stock location under jurisdiction.
- supervise the stocking and safety of d.light stock with the SEPs to ensure desired approved minimum stock levels at all times
- Follow up on outstanding payments from customers and ensure timely settlement.
- Ensure the assigned tools of trade are well maintained and used to perform company work as per the laid down policies and procedures.
- Any other duties that may be assigned from time to time.
KPIs
- Sales Target Achievement
- Collection Target Achievement
- Recruitment and Management of SEPs & ECs
- Stock Availability and Inventory Management
Requirements
- Desired Skills and Experience
- At least 1-3 years of sales experience with a demonstrable and successful sales track record
- A Degree or Higher Diploma in Sales and marketing, or any business-related field
- Relevant industry background in the renewable energy or solar industry will be an added advantage.
- Experience working in a rapid sales growth environment.
- Excellent written and verbal communication skills.
- Excellent interpersonal skills including the ability to build rapport with customers quickly and people at all levels.
- A valid Kenya motorbike riding license.
- Strong mindset for continuous improvement and meeting or exceeding expectations and able to demonstrate complete discretion and confidentiality.
- Competency in Microsoft applications including word, excel and outlook.
- Passion for social enterprise, development of people and environmental benefits
How to Apply:
Interested and qualified candidates are invited to submit their application.
Please note: Submission of both a Cover Letter and CV is Mandatory for consideration.
Only shortlisted candidates will be contacted.
Skills Required
- At least 1–3 years of sales experience with a demonstrable successful sales track record
- Degree or Higher Diploma in Sales and Marketing or a business-related field
- Experience working in a rapid sales growth environment
- Excellent written and verbal communication skills
- Excellent interpersonal skills and ability to build rapport with customers and people at all levels
- Valid Kenya motorbike riding license
- Strong continuous improvement mindset and ability to meet or exceed expectations
- Ability to demonstrate discretion and confidentiality
- Competency in Microsoft Word, Excel, and Outlook
- Passion for social enterprise, people development, and environmental benefits
- Relevant renewable energy or solar industry background
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The Company
What We Do
d.light makes reliable, affordable solar energy accessible to low-income families and underserved communities worldwide. The company designs, manufactures, and distributes solar home systems, lanterns, inverters, appliances, and smartphones, supported by flexible PayGo financing. Its products provide clean, dependable power for homes, businesses, and health facilities, helping improve education, health outcomes, safety, and economic opportunity in off-grid and underserved areas.
