Territory Account Manager
Location: North East England & North Yorkshire, UK
Company: Diversey – A Solenis Company
About Us
About Us
At Diversey, we help organisations across the world maintain the highest standards of cleanliness, safety, and hygiene. Our innovative technologies include advanced cleaning chemicals, floor care machines, tools, and specialist solutions for industries such as Food & Beverage, healthcare, hospitality, and manufacturing.
The Opportunity
We are looking for a Territory Account Manager to manage and grow our customer base across North East England and Yorkshire.
This role combines account management and new business development, with approximately 50% of your time focused on winning new customers while continuing to grow and retain existing accounts.
You’ll play a key role in driving revenue growth, building strategic relationships, and delivering innovative hygiene solutions that help our customers improve performance and sustainability.
Key Responsibilities
Account Growth & Retention
- Manage and develop relationships with existing customers across your territory
- Drive upselling and cross-selling opportunities to grow account value
- Deliver high-quality account management to maximise customer retention and satisfaction
New Business Development
- Dedicate 50% of your time to prospecting and acquiring new customers
- Identify opportunities within your territory and convert them into long-term partnerships
- Present and promote innovative cleaning and hygiene solutions
Customer Engagement
- Build strong relationships with stakeholders including Operations, Procurement, and Sustainability teams
- Conduct regular site visits to ensure solutions are performing effectively
- Provide guidance on best practices and product optimisation
Collaboration & Support
- Work closely with internal teams to support new business implementation and customer success
- Use remote diagnostic tools to provide efficient customer support and perform minor service adjustments during visits
- Maintain accurate reporting and account updates through Salesforce and Excel
What We’re Looking For
Experience
- Proven success in territory sales, account management, or business development roles
- Experience within the cleaning, hygiene, facilities, or related industries is advantageous
Skills
- Strong communication, negotiation, and relationship-building skills
- Commercially minded with the ability to identify growth opportunities
- Strong IT skills, particularly Excel and Salesforce
Personal Attributes
- Customer-focused and results-driven
- Proactive and confident in developing new business opportunities
- Excellent problem-solving and organisational skills
Full UK driving licence required.
Key Performance Indicators
Success in this role will be measured through:
- Achievement of sales growth and new business targets
- Increased profitability within your customer portfolio
- Strong customer retention and satisfaction levels
Why Join Diversey?
At Diversey, we believe our people are our greatest asset. Our culture is built on:
- Diversity and inclusion
- Employee wellbeing and flexibility
- Respect and collaboration
- Safety and operational excellence
We prioritise creating a positive working environment where employees feel supported, engaged, and empowered to grow their careers.
What We Offer
- Competitive salary and commission structure
- Comprehensive benefits package
- Opportunities for professional development and career progression
- A supportive and inclusive workplace culture within a global organisation
We Value Different Perspectives
Not every candidate will meet every requirement. If your experience differs from our ideal profile but you believe you can contribute to this role, we encourage you to apply and share your unique perspective.
Equal Opportunity Employer
Diversey is proud to be an Equal Opportunity Employer and is committed to fostering an inclusive workplace where diversity is valued and respected.
To cover postcode areas NE, DH, TS, DL, HG, YO, SR
Solenis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Solenis and has not been reviewed or approved by Solenis.
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Healthcare Strength — Healthcare coverage includes medical, dental and vision options, and a 90/10 plan is available in at least one location. Wellness tools and plan variety indicate competitive medical support.
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Retirement Support — Retirement programs include a 401(k) with employer match and tenure-linked contributions, alongside company-funded pension elements in some regions. These components suggest meaningful long-term savings support.
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Wellbeing & Lifestyle Benefits — Wellbeing initiatives span physical, emotional, social and financial health via a global EAP and a wellness platform with activity-based rewards. Site-specific amenities such as gyms, recreation and creche services further reinforce lifestyle support.
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What We Do
Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 Best Managed Company Gold Standard honoree, recognized four years in a row. For additional information about Solenis, please visit www.solenis.com or follow us on social media
