Territory Account Manager
Italy (Tuscany)
*Please apply with your English CV*
The role
As a Territory Account Manager here at Illumina, you will play a pivotal role in driving the adoption of our industry‑leading genomics technologies across key clinical and research accounts. You will work closely with cross‑functional partners in sales, marketing, and technical teams to deliver tailored solutions that meet customer needs and accelerate the power of next‑generation sequencing (NGS) across healthcare and scientific discovery. Your efforts will directly contribute to expanding Illumina’s impact in a region rich in scientific excellence, supporting end users, decision makers, and emerging opportunities across hospitals, universities, and research institutes.
Illumina provides a comprehensive and competitive benefits package designed to support your wellbeing, financial security, and work–life balance. In Italy, employees enjoy flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, pension, employee stock purchasing program, volunteer time off, and much more!
Why you
You bring strong knowledge of applied genetics, genomics, and NGS technologies, coupled with proven experience managing key clinical and research accounts. You are highly motivated, results‑oriented, and thrive when independently driving business development, prospecting new opportunities, and nurturing long‑term customer relationships.
Your strong scientific foundation enables you to confidently advise customers, deliver technical presentations, and position Illumina’s portfolio as a driver of clinical and research success. You work effectively within collaborative teams, demonstrate resilience in fast‑paced settings, and adapt seamlessly to evolving customer and organizational needs.
A Life Science degree is required, an advanced degree is preferred.
Key Responsibilities
Strategic Territory & Account Leadership
Develop and execute a territory‑specific and account‑specific sales plan.
Adjust strategies in line with evolving company priorities and customer needs.
Engage in accurate forecasting and manage a robust, healthy sales pipeline.
Proactively utilize and maintain CRM data to ensure accurate business insights.
Commercial Excellence & Growth
Successfully prospect, generate, and convert new customer leads.
Manage existing accounts while continuously expanding customer reach and loyalty.
Navigate and close multi‑tiered sales cycles across capital equipment, consumables, and services.
Match customer business objectives with Illumina capabilities to deliver mutual value.
Demonstrate a win‑win approach in complex negotiations.
Customer Engagement & Technical Expertise
Deliver compelling scientific and technical seminars and presentations on Illumina’s solutions.
Demonstrate deep scientific understanding to facilitate a consultative sales process.
Provide expert portfolio positioning and guidance to customers at various organizational levels.
Foster strong relationships by understanding emerging needs, market trends, and new opportunities.
Cross‑Functional Collaboration & Continuous Learning
Collaborate effectively across Illumina teams globally to support customer success.
Engage proactively in continuous learning around new applications, technologies, and market growth areas.
Handle interpersonal challenges with professionalism, balancing individual and team focus on customer outcomes.
#LI-REMOTE
We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact [email protected]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.
Skills Required
- Strong knowledge of applied genetics, genomics, and NGS technologies
- Proven experience managing key clinical and research accounts
- A Life Science degree
- An advanced degree
Illumina Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Illumina and has not been reviewed or approved by Illumina.
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Healthcare Strength — Health coverage includes comprehensive medical (HMO/PPO), dental, vision, mental health, life, and disability insurance with options such as FSAs/HSAs and wellness resources. Offerings are described as robust across regions with customization in certain locations.
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Leave & Time Off Breadth — Time-off programs include flexible schedules and remote work, PTO or flexible time off, paid holidays and sick leave, and volunteer time. Company-wide shutdowns during summer and winter add additional paid time away.
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Parental & Family Support — Family-focused programs include fertility assistance, adoption assistance, and reproductive health support alongside family medical leave. Paid parental leave is provided, with specifics varying by country and employment status.
Illumina Insights
What We Do
Illumina is an innovative technology and revolutionary assays aiming the analyze genetic variation and function.
