Terminal Support Coordinator

Posted 6 Days Ago
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Chalmette, LA, USA
In-Office
Entry level
Industrial • Manufacturing
The Role
Supports terminal front-office operations by entering customer orders and billing information, coordinating order details with dispatch and equipment control, printing import and export lists, communicating with customers through phone and email, and completing general administrative duties. The role requires transportation industry experience, Google Workspace proficiency, strong communication, organization, and the ability to prioritize multiple tasks.
Summary Generated by Built In

Discover a career at Depot Connect International (DCI), a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC. Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services.

Our Terminal Support Coordinators are essential to our business as they support all front office operations with billing, dispatch, and equipment control operations.

Primary responsibilities of a Terminal Support Coordinator include (but are not limited to):

  • Entering customer orders and customer information (such as billing) into the computer system
  • Reporting customer orders to dispatch in a timely manner
  • Informing equipment control and dispatch of special customer needs when they arise
  • Printing export and import lists for dispatch and equipment control
  • Maintaining direct and indirect communications with customers via telephone, email, fax, etc.
  • Other miscellaneous office support duties as assigned

Requirements:

  • High School Diploma or GED
  • Experience in the trucking and/or intermodal transportation industry
  • Experience with Google Suite (Gmail, etc.)
  • Strong communication skills both verbal and written
  • Ability to prioritize and multitask
  • Organizational skills.

DCI Benefits:

  • Medical, dental and vision Insurance
  • 401(k) with generous employer match
  • Paid time off, including 10 paid holidays
  • Optional health savings account & flexible spending account
  • Life insurance
  • Employee assistance program
  • Parental leave
  • Referral program
  • Tuition reimbursement

Skills Required

  • High School Diploma or GED
  • Experience in the trucking or intermodal transportation industry
  • Experience with Google Suite, including Gmail
  • Strong verbal and written communication skills
  • Ability to prioritize and multitask
  • Organizational skills
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The Company
260 Employees
Year Founded: 1955

What We Do

DCI, Inc. is a world-leading manufacturer specializing in the design and production of custom-engineered stainless steel storage and processing vessels, agitators, and integrated systems. Serving various regulated industries nationwide, the employee-owned company leverages precision manufacturing and advanced technology to deliver high-quality engineered stainless steel solutions that ensure the operational integrity and quality of its clients' products.

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