Terminal Manager

Position Summary:

The School Bus Terminal Manager is responsible for overseeing the daily operations of the terminal under the direction of the corporate office. This role ensures safe, efficient, and reliable transportation services for contracted school districts. The Terminal Manager leads staff, manages fleet operations, and maintains compliance with company policies, state laws, and school district requirements. Kobussen Buses is a third-generation, family-owned transportation company with over 1,100 employees throughout the state of Wisconsin.

Key Responsibilities:

Operational Management:

• Oversee the day-to-day operations of the bus terminal, ensuring smooth dispatch, routing, and scheduling of buses.
• Manage driver assignments, ensuring proper coverage for all routes and trips.
• Monitor on-time performance, address delays, and implement solutions for service improvements.
• Develop and maintain efficient bus routes to optimize fuel use, minimize costs, and enhance service reliability.

Staff Supervision & Development:

• Recruit, hire, train, and manage terminal staff.
• Conduct performance evaluations, provide coaching, and address disciplinary matters as needed.
• Ensure all staff comply with safety protocols, driving standards, and company policies.

Compliance & Safety:

• Ensure compliance with federal, state, and local regulations, including Department of Transportation (DOT) guidelines.
• Oversee driver certification, licensing, and training to ensure all qualifications are current.
• Oversee safety programs, including accident investigations, safety meetings, and continuous education.

Fleet & Facility Management:

• Oversee vehicle maintenance schedules to ensure buses are in optimal working condition.
• Ensure cleanliness and organization of the terminal facility and fleet.

Customer & Community Relations:

• Serve as the primary contact for school district administrators, parents, and other stakeholders.
• Address concerns, resolve service-related issues, and foster positive relationships with clients.
• Participate in school district meetings to review transportation performance and address concerns.

Administrative Duties:

• Maintain accurate records and documentation for personnel, maintenance/repairs, vehicles, etc.
• Timely submission of invoices for accounting and time sheets for payroll.
• Assist with the development of terminal budget, manage expenses, and ensure cost-effective operations.
• Prepare reports for internal leadership and school district partners.

To perform this position successfully, an individual must demonstrate regular, predictable attendance and be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualified applicants must be able to successfully pass background checks.

Education & Experience:

• High school diploma or GED required; Bachelor's degree in business management, logistics, or a related field is preferred.
• Minimum of 3-5 years of supervisory experience in transportation or fleet management.
• Commercial Driver’s License (CDL) with passenger (P) and school bus (S) endorsements preferred or willingness to obtain within 90 days of employment.

Qualifications:

• Proven experience in transportation, logistics, or school bus operations.
• Strong leadership and team management skills.
• Knowledge of DOT regulations, safety procedures, and fleet management.
• Excellent communication and conflict resolution abilities.
• Strong organizational and time management skills.
• Proficiency in transportation software and Microsoft Office applications.

Work Environment:

• Fast-paced environment with a mix of office and outdoor work.
• Ability to respond to emergencies and operational concerns outside regular business hours as needed.

Salary & Benefits:

• Competitive salary based on experience.
• Benefits include:
  • Health, dental, vision, life, and short-term disability insurance.
  • Paid time off (PTO)
  • 401(k) plan