Tennis Pro

Job Title: Tennis Pro

Department: Residential

Reports to: Tennis Director

Job Type: Non-Exempt

Arch Amenities Group

Wellness-driven. Hospitality-focused.

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.

We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.

With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.

The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.

If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

Job Summary: 

The Tennis Pro is responsible for organizing and managing tennis programs, attracting new members, providing lessons, operating the pro shop (if applicable), maintaining courts, and scheduling lessons, tournaments, and court time.

Key Responsibilities:

• Assist in developing a comprehensive facility operations manual, including policies and procedures for services, administration, and maintenance.
• Report any incidents or accidents to the Facility Manager.
• Assist in preparing monthly client reports and submit paperwork and financial reports per company policy.
• Support facility maintenance, routine preventative maintenance, and repairs.
• Maintain monthly inventory of supplies, equipment, and products.
• Write articles or press releases for the facility as needed.
• Participate in the Manager on Duty (MOD) schedule.
• Attend staff meetings and training workshops to stay informed on programs, services, and activities.
• Provide excellent customer service; monitor and follow up on guest feedback.
• Ensure facility security by controlling access, enforcing guest policies, and collecting fees.
• Patrol courts regularly to maintain cleanliness and safety.
• Manage court reservation system to ensure smooth scheduling and flow.
• Deliver all instructional services: private/semi-private lessons, small groups, clinics, team coaching, tactics, and strategy.
• Coordinate social and competitive tennis events, including special tournaments.
• Implement tennis programs for both adults and juniors.
• Oversee pro shop and retail functions, if applicable.
• Submit all lesson and sales documentation to Facility Director or corporate office on time.
• Promote the facility and amenities to potential members.
• Maintain an attractive and updated bulletin board.
• Perform other duties as assigned.

Qualifications:

• College degree or comparable work experience.
• Previous experience as a Tennis Lead or Supervisor.
• Strong, experienced, and successful tennis player.
• Teaching certification from USTA or USPTA.
• Experience promoting and managing diverse programs, events, classes, and leagues.
• Experience with budget development and financial management.
• Effective leadership skills and strong work ethic.
• Excellent customer service, communication, and organizational skills.
• Energetic, enthusiastic, motivational, with professional discretion and appearance.
• Able to take initiative and make independent decisions.
• Proficient with computer systems and office equipment.
• Physical ability to stand for long periods and perform activities including stooping, kneeling, crouching, bending, walking, and talking.
• Ability to lift up to 25 lbs.
• Flexible work schedule, including nights, weekends, and holidays.

Essential Function

Seldom

Occasionally

Frequently

Stationary Position -- Sitting or Standing

X

Active Position -- Walking, jogging, running

X

Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate

X

Climb/Balance -- Stairs, ladders, ropes, equipment, beams

X

Stoop/kneel/crouch or crawl -- Position self, move

X

Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information

X

See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess

X

Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less

X

Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more

X

Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.

X

DISCLAIMER

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.

Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.