Support the migration and deployment of customer workloads to EdgeOne, including technical assessment, solution design, planning, implementation, and verification.
Coordinate cross-functional internal and external resources to ensure delivery milestones and service expectations are met.
Translate customer requirements into actionable technical solutions aligned with Tencent Cloud’s platform capabilities and business goals.
Produce migration documentation, test scenarios, solution proposals, and onboarding materials tailored to each customer project.
Troubleshoot and resolve issues throughout the delivery lifecycle by working closely with support, engineering, and R&D teams.
Optimise delivery frameworks and workflows for scalability, customer experience, and cross-team efficiency.
Capture and feedback market observations, delivery challenges, and product gaps to improve Tencent Cloud’s service capability in global markets.
Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field.
Minimum 5 years of experience in technical implementation, cloud delivery, or customer onboarding roles in a cloud or internet services environment.
Strong familiarity with CDN, edge acceleration, and cloud security concepts.
Working knowledge of web infrastructure and network protocols (HTTP, DNS, IP, routing, SSL).
Excellent interpersonal and communication skills to work with customers, partners, and internal stakeholders across different geographies.
Fluency in English and Chinese Mandarin is required for regional collaboration and communication.
Growth mindset with a proactive, execution-driven attitude.
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Skills Required
- Bachelor's degree in Computer Science, Engineering, Information Systems, or related field
- Minimum 5 years experience in technical implementation, cloud delivery, or customer onboarding in a cloud or internet services environment
- Strong familiarity with CDN, edge acceleration, and cloud security concepts
- Working knowledge of web infrastructure and network protocols (HTTP, DNS, IP, routing, SSL)
- Excellent interpersonal and communication skills to work with customers, partners, and internal stakeholders
- Fluency in English and Chinese Mandarin
- Growth mindset with a proactive, execution-driven attitude
Tencent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tencent and has not been reviewed or approved by Tencent.
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Healthcare Strength — Healthcare coverage is positioned as a standout, with strong PPO options and relatively low prescription costs highlighted for U.S. plans. This suggests the medical offering can be a meaningful component of the overall rewards package for U.S.-based employees.
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Retirement Support — Retirement support is framed as competitive in the U.S., with employer match details called out as an item to confirm in writing. This indicates retirement benefits can be a notable strength where applicable.
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Strong & Reliable Incentives — Performance-linked incentives and share-based awards are repeatedly included as part of the compensation model, alongside potential RSU and sign-on eligibility in certain roles. This points to total rewards often extending beyond base pay through variable and equity components.
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What We Do
Tencent uses technology to enrich the lives of Internet users. Our communications and social platforms Weixin and QQ connect users with each other, with digital content and daily life services in just a few clicks. Our high performance advertising platform helps brands and marketers reach out to hundreds of millions of consumers in China. Our financial technology and business services support our partners' business growth and assist their digital upgrade. We invest heavily in talent and technological innovation, actively participating in the development of the Internet industry. Tencent was founded in Shenzhen, China, in 1998, and listed on the Main Board of the Stock Exchange of Hong Kong since June 2004.
